Accomplished, personable and mature young professional seeking a challenging administrative role.

  Work and academic history of consistently exceeding performance objectives and working well with colleagues.

  Stellar listening, verbal communication and interpersonal skills, including in person and over the telephone.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Windows and Macintosh operating systems, as well as Microsoft Word, Excel and PowerPoint.

  Proven ability to type up to 65 words per minute and read up to 410 words per minute.

Bachelor of Arts (BA), Psychology, Xxxxxx State University San Marcos, XXXXXX; earned May 2016 (3.78 GPA)

Member of a number of organizations for outstanding academic achievement, including:

  National Society of Collegiate Scholars

  Alpha Chi National Honors Society

  Golden Key Honors Society

  Rho Lambda Greek Honors Society

  Order of Omega National Greek Honors Society

Hostess, Hotel Van Zandt (Geraldine s Restaurant) Xxxxxx, XXXXXX      Aug. 2016-Present

  Build and grow relationships with customers and colleagues in person in a fast-paced restaurant setting.

  Demonstrate competency of a computer system in order to seat customers in the appropriate section.

  Communicate effectively over the telephone to book or confirm reservations or route incoming calls.

  Maintain patience, poise and professionalism to proactively identify and resolve any problems in real time.

History SI Leader, Xxxxxx State University San Marcos, XXXXXX            Jan. 2015-June 2016

  Displayed solid oral presentation skills to lead study sessions before history students.

  Showcased a proven ability to organize curriculum and lesson plans in order to educate students.

  Leveraged Microsoft Word and PowerPoint to create lesson plans for students to learn U.S. history.

  Worked one-on-one in class or after class with students particularly struggling to retain information.

Server/Busser, Pluckers Restaurant San Marcos, XXXXXX                   Oct. 2013-Jan. 2015

  Demonstrated versatility and flexibility to perform in multiple roles such as Server and Busser.

  Collaborated well with a diverse team of colleagues in a high-volume work environment.

  Maintained diplomacy and tact when customers were upset and worked diligently to find a quick solution.

  Used a computer system to place drink or food orders, as well as to make any modifications to orders.