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Experienced administrative professional with several years of experience within high-stress environments and a keen ability to improve daily operational efficiency. Experienced in maintaining patient files and medical records, providing translation services, verifying patient insurance, and scheduling patient appointments. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.

  Directly manage day-to-day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and patient satisfaction levels

  Instrumental in the processing of various clerical functions which include entering patient registration information, scheduling appointments, processing financial transactions, and ensuring medical records are completed

  Review patient laboratory records and identify abnormal results which required contacting the patient and scheduling a return visit

  Play a lead role in clerical work within an outpatient clinic which requires collecting patient demographics, verifying patient insurance, and scheduling follow-up appointments

  Act as a Medical Interpreter (Spanish) which includes interpreting between the Physician and patients within the clinic

Additional Experience Includes: Third Class Petty Officer, The United States Navy, 1992-1996