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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Experienced Security Guard with several years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in performing in-depth baggage inspections, completing building patrols, diffusing safety related issues, and enforcing organizational policies. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.

Key Competencies



         CPR/AED Certification

         Pediatric CPR/First Aid

         Complex Data Analysis

         Security Operations

         Team Leadership

         Report Generation

         Access Management

         Regulatory Compliance

         Process Improvement

         Crisis Management

         Complex Problem Solving

         Attention to Detail


Professional Experience

Wal-Mart Super Center, Roseville, CA 2014-2015

Maintenance Associate

  • Directly managed several operational and logistical tasks within a fast-paced retail environment with a concentration on increasing productivity/efficiency and ensuring a safe environment for customers
  • Maintained a significant knowledge of store standard operating procedures, responded in a timely manner to maintenance emergencies, and utilized complex tools as needed


Securitas Security Services USA Inc., Sacramento, CA 2012-2013

Security Guard

  • Coordinated day-to-day security operations which included observing building activities, reporting suspicious activity, and performing patrols of the property on a regular basis
  • Inspected various safety devices on the property which included fire control and safety equipment, monitored for hazards, and corrected any safety related issues
  • Documented security and/or safety incidents, enforced safety regulations, and monitored incoming traffic


Verizon Wireless, Rancho Cordova, CA 2006-2012

Customer Service

  • Utilized superior communication and interpersonal abilities in order to provide a stellar level of customer service to both new and existing customers within a retail environment
  • Updated customer accounts, performed verification procedures, and diffused complex customer service issues in a professional and timely manner


Homeland Security-Sacramento, CA 2002-2006

Transportation Security Office/Baggage Screener

  • Successfully managed several complex security related tasks which included inspecting traveler documents and performing in-depth searches of baggage in order to identify restricted items
  • Operated imaging equipment in an appropriate manner, completed hand inspections as needed, educated travelers on Homeland Security s policies, and documented security incidents



BSIS California Security Guard Card, CSTA (#1195785)


Completed Training in: Taser Training, Tear Gas-Pepper Spray, Handcuffing, Officer Survival, Stun Gun Training, and Report Writing

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