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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Security Guard with several years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in performing in-depth baggage inspections, completing building patrols, diffusing safety related issues, and enforcing organizational policies. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.
Key Competencies
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CPR/AED Certification Pediatric CPR/First Aid Complex Data Analysis Security Operations |
Team Leadership Report Generation Access Management Regulatory Compliance |
Process Improvement Crisis Management Complex Problem Solving Attention to Detail
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Professional Experience
Wal-Mart Super Center, Roseville, CA 2014-2015
Maintenance Associate
- Directly managed several operational and logistical tasks within a fast-paced retail environment with a concentration on increasing productivity/efficiency and ensuring a safe environment for customers
- Maintained a significant knowledge of store standard operating procedures, responded in a timely manner to maintenance emergencies, and utilized complex tools as needed
Securitas Security Services USA Inc., Sacramento, CA 2012-2013
Security Guard
- Coordinated day-to-day security operations which included observing building activities, reporting suspicious activity, and performing patrols of the property on a regular basis
- Inspected various safety devices on the property which included fire control and safety equipment, monitored for hazards, and corrected any safety related issues
- Documented security and/or safety incidents, enforced safety regulations, and monitored incoming traffic
Verizon Wireless, Rancho Cordova, CA 2006-2012
Customer Service
- Utilized superior communication and interpersonal abilities in order to provide a stellar level of customer service to both new and existing customers within a retail environment
- Updated customer accounts, performed verification procedures, and diffused complex customer service issues in a professional and timely manner
Homeland Security-Sacramento, CA 2002-2006
Transportation Security Office/Baggage Screener
- Successfully managed several complex security related tasks which included inspecting traveler documents and performing in-depth searches of baggage in order to identify restricted items
- Operated imaging equipment in an appropriate manner, completed hand inspections as needed, educated travelers on Homeland Security s policies, and documented security incidents
Education
BSIS California Security Guard Card, CSTA (#1195785)
Completed Training in: Taser Training, Tear Gas-Pepper Spray, Handcuffing, Officer Survival, Stun Gun Training, and Report Writing
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