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Yyyyyy x. yyyyyy 0000 xxxxxx
xxxx , xxxx , xxxxx 00000
abc@xyz.com
Retail Manager
Profile
Offer several years of broad-scope experience in managing and supporting big box and grocery chain retail operations backed by recent completion of a BA in Business Management; flexible schedule
Solid background in front and back end operations, inventory control, ordering, sales floor merchandising/promotions, customer service, cash handling, human resources, loss prevention/ shrink control, and standards compliance
Effectively prioritize, coordinate and manage workflow to optimize productivity and efficiency, maximize use of time and resources, control costs, and boost bottom-line performance across customer service, operations, sales production, and profits
Dynamic communication and interpersonal relation skills instrumental to productively interfacing with customers, suppliers, corporate/senior management, and staff
Motivating, hands-on leader who effectively trains, develops and directs high-performance teams
Professional Experience
Whole Foods Market 2014-Present
Supply Buyer-Bedford; 2016-Present.
Produce Team Member-Nashua; 2014-2016
Produce Team Member-Lynnfield; 2014
Have progressed with company across multiple stores, gaining valuable experience in operations ranging from buying, inventory control, merchandising, and quality assurance through team building/leadership, sales, customer service, and shrink prevention and including opening new store location and collaborating in new staff training; specialize in produce along with cut fruit and juice bar
Strategically order and manage fresh products/perishable items to maintain optimal stock levels based on real-time and projected buying trends and promotions while concurrently controlling spoilage/loss and maintaining high quality standards
Drive sales through effective display, signage and merchandising/promotional strategies
Actively consult with customers to identify and meet needs and provide expert recommendations to maximize revenue production
Proficiently break down inbound freight and replenish floor stock as well as check codes, price merchandise, rotate products, and dispose of out-of-date items
Consistently ensure internal and regulatory health, sanitation and safety compliance
Target 2011-2014 Assistant Front End Supervisor
Effectively steered broad-scope front end operations spanning human resources through customer service; over course of employment served as back room and sales floor trainer and worked all departments
Successfully trained staff and led teams to maximize productivity and ensure delivery of world-class service vital to optimizing satisfaction and building loyalty
Drove sales by expertly consulting with customers on merchandise quality, value and style to influence buying decisions as well as placing special orders and sourcing items through affiliate stores to meet customer needs
Consistently maintained and applied comprehensive current knowledge of internal promotions and policies/procedures related to payment and exchanges along with effective security practices
Efficiently and accurately processed cash, check and credit card transactions
Additional background as Lead Server/Trainer, Rustic Leaf Bistro; 2010-2011
Education
BA, Business Management w/focus on Small Business and Entrepreneurship; 2016
Southern New Hampshire University
Yyyyyy x. yyyyyy 0000 xxxxxx
xxxx , xxxx , xxxxx 00000
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity in Retail Management and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated, I launched my retail career in 2011, gaining extensive experience in operations of all departments within the big box retail sector and including building strong managerial skills as Assistant Front End Supervisor as well as Back Room and Sales Floor Trainer. In 2014 I joined the produce team of a major grocery chain, where responsibilities have ranged from collaborating in new store openings, including new staff training, through buying, inventory control, merchandising, pricing, quality assurance, shrink control/loss prevention, sales, and customer service. With a comprehensive background in all aspects of retail operations, I believe I am well-qualified to progress in my career in a management capacity.
Complementing my experience, concurrent with employment I have pursued and recently earned a BA in Business Management. I feel that my academic success while building a career illustrates my drive and ability to achieve goals, talent for balancing priorities and strong work ethic, attributes that should add value to my qualifications.
As a manager, you will find me to be a performance-driven leader and collaborative team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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