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Yyyyyy x. yyyyyy
35361 N. Hunt Club Rd. | Gurnee, IL 6003xxx-xxx-xxxx | abc@xyz.com
Results-oriented, client-focused professional with experience in successfully delivering top-notch customer service in a diverse array of work settings. Skilled in working with people at all levels using kind demeanor and positive attitude. Quick learner with the ability to work in a fast-paced environment both independently and with a team. Call upon a driven demeanor to achieve goals. Establish and sustain strong, lasting relationships with both personnel and customers. Seeking a role with hospitality leader Meetings & Incentives to build on skills in organizing meetings and business events.
Key Areas of Expertise
Sales Expert | Event Planning | Cost Control | Customer Service | Decision Making | Marketing & Promotions
Relationship Building | Communication | Heavy Machine Operations | Time Management | Organizational Skills
Problem Solving | Process Improvement | Teamwork | MS Office | PageMaker | Windows & Mac OS
Professional Experience
WILMOT MOUTAIN/ VAILRESORTS | Marketing and Sales (2016-Present)
Sell tickets to patrons and reply to customer service inquiries via telephone
Fill lesson time slots using excellent time management and scheduling skills
Complete data entry and other administrative tasks as needed
WAUKEGAN TIRE | Tire Technician (2016)
Made certain that the proper wheels and tires were ordered for each customer order; also ordered all other parts needed in order for each job to be fulfilled in full
Mounted custom wheels to vehicles; also repaired broken tires and completed oil changes
BAXTER HEALTHCARE | Production Associate (2016)
Observed IV bags as they came off the production line
Ensured zero defects across all batches of bags that made it into packaging
BUSS LANDSCAPING COMPANY INC. | Crewman (2015)
Provided lawn care to clients, included weed whacking, tree trimming and operation of lawn mowers, including the zero-turn mower, dump truck and front-end loader
Also gained chainsaw experience and learned the process for spraying insecticide
Education
Associate of Arts, Heartland Community College 2015
Completed Courses, Recreation of Parks Administration/Recreation Management, Illinois State University, 2014
Completed Courses, Hospitality and Tourism Administration, Southern Illinois University Carbondale, 2011-2013
Involvement
Volunteer, Town of Normal Parks and Recreation Easter Egg Hunt, 2013
Volunteer, Habitat for Humanity, 2008
Member, Boy Scouts of America, 1996-2008
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