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Yyyyyy x. yyyyyy

35361 N. Hunt Club Rd. | Gurnee, IL 6003xxx-xxx-xxxx |


Results-oriented, client-focused professional with experience in successfully delivering top-notch customer service in a diverse array of work settings. Skilled in working with people at all levels using kind demeanor and positive attitude. Quick learner with the ability to work in a fast-paced environment both independently and with a team. Call upon a driven demeanor to achieve goals. Establish and sustain strong, lasting relationships with both personnel and customers. Seeking a role with hospitality leader Meetings & Incentives to build on skills in organizing meetings and business events.


Key Areas of Expertise


Sales Expert | Event Planning | Cost Control | Customer Service | Decision Making | Marketing & Promotions

Relationship Building | Communication | Heavy Machine Operations | Time Management | Organizational Skills

Problem Solving | Process Improvement | Teamwork | MS Office | PageMaker | Windows & Mac OS


Professional Experience


WILMOT MOUTAIN/ VAILRESORTS | Marketing and Sales (2016-Present)

         Sell tickets to patrons and reply to customer service inquiries via telephone

         Fill lesson time slots using excellent time management and scheduling skills

         Complete data entry and other administrative tasks as needed


WAUKEGAN TIRE | Tire Technician (2016)

         Made certain that the proper wheels and tires were ordered for each customer order; also ordered all other parts needed in order for each job to be fulfilled in full

         Mounted custom wheels to vehicles; also repaired broken tires and completed oil changes


BAXTER HEALTHCARE | Production Associate (2016)

         Observed IV bags as they came off the production line

         Ensured zero defects across all batches of bags that made it into packaging



         Provided lawn care to clients, included weed whacking, tree trimming and operation of lawn mowers, including the zero-turn mower, dump truck and front-end loader

         Also gained chainsaw experience and learned the process for spraying insecticide




Associate of Arts, Heartland Community College 2015

Completed Courses, Recreation of Parks Administration/Recreation Management, Illinois State University, 2014

Completed Courses, Hospitality and Tourism Administration, Southern Illinois University Carbondale, 2011-2013




Volunteer, Town of Normal Parks and Recreation Easter Egg Hunt, 2013

Volunteer, Habitat for Humanity, 2008

Member, Boy Scouts of America, 1996-2008


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