• Dynamic Executive who offers a background in Global Program Operations, New Business Development, Sales / Marketing, Human Resources, Strategic Analysis / Planning, Trends Tracking, Change Management, and Organizational Development; contributes skill in Talent Acquisition, Workforce Planning / Management, Profit / Loss, Budget Control, Risk Mitigation, and Regulatory Compliance; and exhibits an ability to see the big picture.
• Top Performer who boasts above-average career results, and who can make decisions to rexxxxxxect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
• Visionary Professional with remarkable accomplishments across global initiatives, and who rises above challenges to improve underperforming operations and expand into new geographic regions to drive winning outcomes.
• Excellent Communicator who builds and sustains synergistic relationships with globally based C-level executives, senior management, multi-sector business teams, vendors, and clients; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to achieve objectives.

Program Manager

  Capitalize on the opportunity to spearhead the revitalization of a completely customized second generation domestic and international Contingent Workforce program with operational units encompassing financial services, technology, creative marketing, manufacturing, administrative services, sales, and publishing sectors.

  Direct all sourcing strategy, on- / off-boarding processes, financial reporting, SLA reporting, and invoicing.

  Support implementation from PMO perspective for launch of a new global MSP program and VMS application.

  Lead HMH s comprehensive vendor-neutral Managed Service Program (US, UK, Ireland and Canada) by meeting Service Level Agreements (SLAs), KPI goals, and initiatives outlined by clients and / or internal leadership teams.

  Deliver solutions-oriented recommendations and strategic planning to PRO Unlimited s senior leadership team regarding account performance and expansion opportunities in HMH through key strategic client relationships.

  Handle HR efforts, including staff relations, performance management, XXXXXXSA classification, and co-employment.

  Liaise directly with Executive Sponsor and key stakeholders from all business units during weekly and monthly leadership council meetings and quarterly service reviews.

  Grew the account 64% YOY in sales and 36% in GP.

  Successfully managed 30+ general and niche associate suppliers.

  Expertly managed a team of 6 PRO employees based onsite at HMH locations.

  Designed, developed, and implemented training resources, courses, and solutions for client.

  Reviewed, analyzed, and implemented talent acquisition initiatives to meet client hiring needs.

  Cost-effectively handled all contract renewals, amendments, and negotiations with top suppliers.

  Established 3 onsite offices and managed multiple domestic and international customized product offerings.

  Expanded program to distribution centers, global entities, independent contractors, and SOW management.

  Developed and disseminated internal communications with HMH s hiring leaders, associate suppliers, and the contingent workforce, including facilitating critical program updates, policy changes, and VMS updates.

  Led all areas of Houghton Mifxxxxxxin Harcourt s Managed Service Program with annual revenues of $70 million, including gradually increasing up to and / or exceeding $100 million with 2,000+ contingent workers.

Director of Strategic Accounts

  Strategically steered oversight of 8 underperforming, large-scale multi-national national and Fortune 500 accounts within the Eastern U.S. and Canada supporting IT and creative staff, including managing a results-focused recruiting team in exceeding objectives and allocating requisitions to support nationwide clients.

  Successfully averaged a gross margin of 28%+.

  Managed overall annual spend of clients of $20+ million.

  Served as main point-of-contact to C-level, vice presidents, and directors.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Vice President of Sales

  Utilized broad scope of industry knowledge toward leading the start-up division of a full-service staffing firm with an emphasis on multi-sector engineering, IT, commercial / light industrial, and finance and accounting staff.

  Led a top-performing team of staff, cost-effectively managed budgets, and handled profit / loss responsibilities.

• Served as the go-to resource for internal / external clients on HR, compliance, risk, and other back office issues.

  Personally managed 12 account breakers within 9 consecutive months.

  Achieved estimated sales of 1+ million for 2012 and generated cumulative gross margin of 28%.

  Negotiated and signed 30+ new Master Service Agreements, and negotiated MSP and RPO proposals.

Senior Managing Director New Jersey

  Maximized bottom-line performance for this Top 10 domestic IT staffing firm, including handling full profit / loss responsibility while facilitating companywide vision, long-range strategic planning, and key sales training.

  Directed full-cycle recruiting operations including pre-qualification processes, recruitment focus management, consultations, interview preparation, reference checks, placement, and retention per individual client objectives.

• Led client vendor reviews on a monthly, quarterly, or bi-annual basis while building strong relationships with senior-level managers, C-level executives, and other professionals to generate local, regional, and national business.
• Handled all delivery KPIs, including submittal to interview rate, submittal to start ratio, on-time delivery rate, bill rate compliance, and handled payroll operations and compliance with state and federal laws and / or regulations.

  Increased weekly gross profit from $24,000 to $48,000.

  Drove annual revenue $3+ million annually with sales of $12+ million.

  Co-project-managed a new HRIS, Applicant Tracking System and Sales Content Management system.

  Engaged and educated clients in the areas of contract staffing, RPO, SOW, MSP, and VMS engagements.

Senior Account Manager Environmental, Engineering & Construction Services

  Led targeted division-based decision-making with responsibilities for identifying new business opportunities on a national, regional, and local level; mentoring and managing a team of 10 direct reports and 33 indirect reports; and serving as proactive member of the Piscataway senior leadership team and Northeast E&E leadership team.

  Grew territory to an average of $40,000 weekly in net sales.

  Recognized as a 3-time contest winner billing $2+ million annually.

  Grew territory from $0 to an average of $17,000 weekly in net profits.

  Honored with Most Significant Impact Award by the Northeast E&E Leadership.

  Served on a project team and as an SME for a new sales management system rollout.

  Awarded Outstanding Sales Development Award by local Director of Business Operations.

  Successfully developed E&E junior sales managers throughout a competitive Northeast region.

Management Trainee ￨ Branch Corporate Account Manager

  Applied strong leadership talents toward completing training for a management role, including achieving status in the company s Elite Club for sales / marketing and as the #1 Branch Corporate Account Manager.

  Recognized in the Top 5% in Individual Sales Revenue.

  Achieved status in the 100% Starters Club for ADP 2005.

  Continually attained Top 10% status in the office for sales growth.

Master of Science in Public Administration Pace University

Certificate of Human Resources Villanova University

Society of Human Resource Management Senior Certified Professional (SHRM-SCP) Certified

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding career with your company, and can offer cross-functional experience in Global Program Operations, New Business Development, Human Resources, Sales / Marketing, Strategic Analysis / Planning, Trends Tracking, Change Management, and Organizational Development. I am also well-versed in Talent Acquisition, Workforce Planning / Management, Profit / Loss, Budget Control, Risk Mitigation, and Regulatory Compliance, among other areas.

To complement my background, please note that I attained a Master of Science in Public Administration and a Bachelor of Arts in International Management from Pace University. I also achieved SHRM-SCP credentials and hold a Certificate of Human Resources from Villanova University.

Currently, as a Program Manager for PRO Unlimited, I expertly lead the revitalization of a completely customized second generation domestic and international Contingent Workforce program with operational units encompassing financial services, technology, creative marketing, manufacturing, administrative services, sales, and publishing sectors. Within this role, I direct all sourcing strategy, on- / off-boarding processes, financial reporting, SLA reporting, and invoicing. Furthermore, I deliver solutions-oriented recommendations and strategic planning to PRO Unlimited s senior leadership team regarding account performance and expansion opportunities in HMH through client relationships, and liaise with an Executive Sponsor and key stakeholders from all business units during leadership council meetings and reviews.

A sampling of my achievements include:

  Growing the account 64% YOY in sales and 36% in GP.

  Successfully managing 30+ general and niche associate suppliers.

  Expertly managing a team of 6 PRO employees based onsite at HMH locations.

  Designing, developing, and implementing training resources, courses, and solutions for client.

  Cost-effectively handling all contract renewals, amendments, and negotiations with top suppliers.

  Establishing 3 onsite offices and managing multiple domestic / international customized product offerings.

  Expanding program to distribution centers, global entities, independent contractors, and SOW management.

  Leading all areas of Houghton Mifxxxxxxin Harcourt s Managed Service Program with annual revenues of $70 million, including gradually increasing up to and / or exceeding $100 million with 2,000+ contingent workers.

As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience. I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy