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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven and focused administrative and customer service professional with 5+ years of experience within high-stress environments with a strong background in providing support to executive staff members and leading office/store logistics. Experienced in generating detailed reports, supporting daily office operations, and maintaining key customer relationships Equipped with a significant level of interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.
Key Competencies
Administrative Support Team Leadership Process Improvement Customer Service
Problem Solving/Critical Thinking Strategy Implementation Entrepreneurship
Data Analysis Project Management Attention to Detail Financial Analysis
Education
Master s in Business Administration, Keller Graduate School
Bachelor of Arts, Criminology, Law, and Society, University of California-Irvine
Professional Experience
Sharetea April 2017-Present
Shift Leader
- Direct day to day operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
- Recognized as the Acting Manager during shifts which required supervising staff members, diffusing customer service situations, and monitoring inventory levels
Chinese Lutheran Church September 2017-Present
Youth Director
- Oversee youth activities within the organization which includes providing guidance and mentorship to young adults aged 13 to 22
- Identify and implement innovative youth programs, coordinate activities such as camping trips, and consistently encouraged the forming of positive relationships
Target April 2014-February 2015
Flow Team
- Coordinated various logistics within a retail store environment which included unloaded inventory shipments, stocking the sales floor, and ensuring inventory was appropriate organized
- Ensured internal safety standards were consistently followed, assisted customers with product specific questions, and assisted with special projects
Online Medical Access January 2009-August 2013
Administrative Assistant
- Led administrative tasks such as collecting and analyzing data, generating detailed reports, and filing insurance claims on behalf of clients
- Reviewed and posted payments, generated innovative presentations, and maintained positive rapport with both internal and external teams
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