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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven and focused administrative and customer service professional with 5+ years of experience within high-stress environments with a strong background in providing support to executive staff members and leading office/store logistics. Experienced in generating detailed reports, supporting daily office operations, and maintaining key customer relationships Equipped with a significant level of interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.


Key Competencies


Administrative Support Team Leadership Process Improvement Customer Service

Problem Solving/Critical Thinking Strategy Implementation Entrepreneurship

Data Analysis Project Management Attention to Detail Financial Analysis




Master s in Business Administration, Keller Graduate School

Bachelor of Arts, Criminology, Law, and Society, University of California-Irvine


Professional Experience

Sharetea April 2017-Present

Shift Leader

  • Direct day to day operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
  • Recognized as the Acting Manager during shifts which required supervising staff members, diffusing customer service situations, and monitoring inventory levels


Chinese Lutheran Church September 2017-Present

Youth Director

  • Oversee youth activities within the organization which includes providing guidance and mentorship to young adults aged 13 to 22
  • Identify and implement innovative youth programs, coordinate activities such as camping trips, and consistently encouraged the forming of positive relationships


Target April 2014-February 2015

Flow Team

  • Coordinated various logistics within a retail store environment which included unloaded inventory shipments, stocking the sales floor, and ensuring inventory was appropriate organized
  • Ensured internal safety standards were consistently followed, assisted customers with product specific questions, and assisted with special projects


Online Medical Access January 2009-August 2013

Administrative Assistant

  • Led administrative tasks such as collecting and analyzing data, generating detailed reports, and filing insurance claims on behalf of clients
  • Reviewed and posted payments, generated innovative presentations, and maintained positive rapport with both internal and external teams

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