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Yyyyyy x. yyyyyy


xxxxxx Ferrystone Cove | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Field Service Engineer

Field Service | Service Engineering | Terminal Operation | Fleet Maintenance | Customer Support & Satisfaction

Problem Solving | Installation & Repair | Systems Troubleshooting | Manufacturing Equipment Assembly & Maintenance

Documentation | Research | Audits | Machine Testing | Validation | Mechanical, Electrical, Pneumatic & Hydraulic Systems

Prints & Schematics | Industrial Automation | Communication | Team Leader | Organization | Time Management

Attention to Detail | Supervision | Training & Instruction | Procurement | Inventory Control

Financial Management & Budgeting | PMCS | Microsoft Office


Results-oriented, dependable and self-driven professional with a diverse working background in a variety of technical roles. Adept in effectively troubleshooting, repairing and maintaining a wide variety of platforms and systems. Call upon skills to achieve organizational goals in team-focused and independent settings. Comprehend complex systems and operations swiftly and lead others to achieve the same as a trusted leader. Positive with a can-do demeanor; possess ability to establish relationships with individuals and groups at all levels. Able to align operations with project demands. Approach all situations with a clear, positive attitude. Thrive in high-pressure environments that require attention to detail and adaptability. Fulfill project demands including administrative tasks. Goal-oriented, motivated to achieve the utmost in accuracy and efficiency across all assigned tasks. Wiling to travel both domestically and globally for the right position. Seeking a new and exciting role as a Field Services Technician that will offer opportunities for professional advancement with a company that will complement imminent relocation to Corpus Christi.


Professional Synopsis


Foss North America | Customer Service Engineer (2013-Present)

  Install, maintain and repair Foss Analytical Food/ Grain testing instruments using NIR and X-Ray technology

  Work across client production sites to commission and install new equipment, as well as deliver vital information to the end-user/client via in depth training focused on equipment use, maintenance and operation

  Lead preventive maintenance visits each quarter; handle repairs, modifications and instrument calibrations closely in alignment with USDA safety regulations

  Use simple PLC set up and/or over network to configure conveyor operations

  Leverage tools, data, service aids and product schematics to install, troubleshoot and resolve equipment failures

  Offer 24/7 customer support via phone, email and remote support

  Control travel expenses and develop detailed expense data reports; also retain all expenditure receipts for reimbursement

  Drive instrument sales by working diligently to best assist clients

Serveron/BPL Global | Field Service Engineer (2012-Present)

  Oversaw operations for BPL Global's Serveron line of gas chromatography (GC) monitors on power utility transformers; managed locations such as Europe, Canada, Central and South America

  Proved to be an invaluable contributor to sales in South and Central America to further expand assets abroad

  Commissioned new DGA monitor equipment at client sites

  Offered the end-user/client with information and training on equipment use, maintenance and operation

  Utilized tools, data, service aids and product schematics to install, troubleshoot and resolve equipment failures

  Led field upgrades for software, firmware and equipment to monitor and enhance product performance and reliability

  Controlled tools and parts inventories in compliance with demands of each site

  Fostered and sustained positive in-person client relations to ensure optimal levels of satisfactions

  Managed travel expenses, expense data reports and receipts management for reimbursement purposes


General Dynamics Land System | Field Service Representative (2008-2011)

  Resided in and worked within high conflict/war zone settings on year-long assignments with mid-year breaks

  Focused on the Mobile Gun System (MGS: M1128) variant of the Stryker Family that uses a 108mm gun pod

   Yyyyyy x. yyyyyy




Field Service Representative (Continued)

  Demonstrated the utmost in professionalism to work in regions of conflict, as well as in the presence of military personnel; instructed military staff on the use, maintenance and minor repair to the Stryker vehicle family

  Developed and executed standard operating procedures (SOPs) for Stryker Armored Vehicle fleet management, maintenance and quality standards

  Troubleshot and corrected malfunctions in automotive, Gun Pod and fire control systems using built-in test equipment (BITE) and/or manual troubleshooting procedures (MTPs), specialized and common tools, as well as technical documentation

  Assessed end-user performance via driving and written tests to ensure content was processed and used in conflict areas

  Completed, file, and maintained forms and documentation related to performance

  Accomplished milestones while in theater of conflict during vehicle and equipment launches

  Fueled the evolution of vehicles using detailed evaluations to enhance performance and boost overall troop safety


Selrico Services | Project Manager (2007-2008)

  Successfully fulfilled a series of short-term contracts for the company, often in austere settings including an assignment at Camp Anaconda in Balad, Iraq

  Supervised and accomplished staff-related administrative responsibilities for a multi-national staff team

  Developed, coordinated and reported a schedule of services and maintenance for five shops of up to 30 units

  Managed a monthly $20K expense budget and oversaw other financial functions including payroll, quote development, monthly customer billing and creation of contract bids for prospective clients

  Maintained and served primary power generators, A/C units and equipment for General Dynamics Land System Iraq

  Procured supplies, controlled inventory and ensured goods aligned with project needs


Flint Hills Resources | Operations Technician (2006-2007)

  Operated and performed upkeep on a refined fuel products terminal that served local stations, as well as semi-trucks and local airport

  Directed inventory functions for refined fuel products, including up to eight tanks ranging from 10K to 500K gallons

  Evaluated daily reports and pipeline receipts to monitor inventory

  Led equipment safety inspections for storage tanks, containments, piping, valves, instrumentation and pumps

  Prepared and authorized staff health and safety work permits

  Documented and maintained accurate records that detailed relevant policies and procedures

  Actively drove the success of the organization in achieving OSHA STAR status


Earlier Experience


Field Technician, Selrico Services, 2005

Mechanic, Hays County Sheriff Office, 1999-2005


Education & Credentials


Completed Courses, Automotive Technology, Universal Technical Institute

Also completed training seminars regarding military pre-deployment



Yyyyyy x. yyyyyy


xxxxxx Ferrystone Cove | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



March 16, 2018


Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any Field Service Engineer position years of success in this sector. My hope is to find a similar role that will allow for me to leverage my core competencies and talents in an innovative setting that complements my upcoming relocation to Corpus Christi.


  I am a driven, reliable and focused professional with a diverse working background that has only served to sharpen my technical and leadership acumen. I work tirelessly to effectively troubleshoot, repair and maintain numerous platforms and systems.


  My experiences to date have refined my equipment maintenance, inventory management and training skills, as well as my ability to connect positively with team members, clients and other important stakeholders.


  As a professional, I strive at all times to achieve corporate objectives in team and independent settings. I am able to work with other to help them understand intricate systems and processes due to my own ability to do the same quickly, thus setting a positive example for my colleagues.


  I excel in fast-paced, high-pressure settings including austere conditions in overseas environments. For the right job, I am willing to travel both domestically and globally.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume

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