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0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced systems analyst with several years of experience within high-stress environments along with a strong background within a variety of industries. Experienced in providing guidance to members of management, overseeing system implementations, and performing complex data analysis. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.
Key Competencies
|
Complex Data Analysis Project Management Budget Development Training/Coaching |
System Implementations Strategy Development Streamlining Processes ERP System Management |
Process Improvement Strategic Roadmaps Complex Problem Solving System Troubleshooting |
Professional Experience
Schreader Electronics/Sensata Technologies 2005-Present
Systems Manager (2009-Present)
- Directly manage a variety of administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
- Played a lead role in integrating all organizational business systems after the acquisition of Sensata Technologies which required superior project management abilities
- Design and implement streamlined business strategies for both a plant and a remote location which housed over 300 users in addition to providing input into the overall IT strategy of the organization
- Perform data mining which requires obtaining both ERP and production data (part failures, finance issues)
- Monitor the daily operations of all IT and ERP systems which hold a budget of over $200 thousand per year and required consistent monitoring/troubleshooting
IT/IS Systems Supervisor (2008-2009)
- Coordinated several technical operations related to various business systems which included providing second level technical support to over 700 users based in the US and UK
- Supervised a team of first line IT Support Technicians, led all server, LAN storage, and infrastructure upgrades, and oversaw all equipment procurement as needed
- Continuously fostered positive rapport with both internal and external clients in addition to co-workers and members of executive management
ERP Systems Specialist (2007-2008)
- Utilized superior technical acumen in order to successfully manage an IFS ERP integration which required training all new users in addition to ensuring the system meet all organization specific requirements
- Provided technical support to over 700 users within the UK, oversaw a complex data migration from EDI to ERP systems, and supported a Radley shipping system
ERP Analyst (2005-2007)
- Acted as the subject matter expert within the organization which included in providing comprehensive feedback in regards to long-term strategy in addition to overseeing significant organizational growth
- Managed complex projects which included supervising cross-functional teams, created in-depth reports, provided training for several sites, and handled troubleshooting related tasks
Education & Technical Skills
BTEC National Diploma, Computer Studies, Upper Bann Institute, Ireland
Associate s Degree, Computer Studies, University of Ulster, Ireland
Technical Skills Include: CLARIFI, IFS ERP, Radley Shipping System, EDI, Oracle/TOAD, SQL, Crystal Reporting, Microsoft Office Suite, Active Directory/DNS/DHCP, and Agile/Demantra/Workday
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