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Profile of Qualifications
Over 10 years of experience meeting production goals and leading high performance teams within a fast-paced warehouse environment.
Skilled at maintaining quality control throughout all day to day operations; experienced in conducting thorough reviews to ensure accuracy.
Strong communication skills, key to providing effective training and delivering quality customer service.
Skills
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Operations Management Quality Assurance
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Leadership Process Improvement
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Training & Development Attention to Detail
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Professional Synopsis
The Lubrizol Corp, Wickliffe & Painesville, OH 2003-Present
Operations Manager, Blend Test Services (2015-Present)
Direct day to day operations of 18 team members within a fast-paced warehouse environment.
Build high performance teams; closely monitor individual performance and implement action plans as necessary.
Demonstrate strong customer service skills; ensure on time delivery of materials and follow-up to promote elevated levels of satisfaction.
Responsibilities include management of inventory system, overseeing glass cleaning operations and assisting with waste management issues.
Utilize SAP to submit maintenance work orders and place equipment / supply orders.
Third Shift Foreman, Pilot Plant (2012-2015)
Successfully managed a team consisting of 5 members while increasing efficiency throughout daily operations in the pilot plant.
Resolved issues to ensure productivity goals were consistently met.
Developed and implemented effective training processes for employees.
Chemical Operator, Blend Area (2001-2003)
Adhered to batch sheet instruction to ensure timely processing of chemical products.
Demonstrated an ability to read / interpret various control panels and field instruments.
Responsible for loading and unloading material containers.
Chemical Operator, Pilot Plant (2003-2012)
Thoroughly tracked production data; relayed pertinent information to management.
Collaborated extensively with Engineers to resolve issues throughout the plant.
Military Service
United States Navy; Personnelman (Admin) 1986-1990
Education & Professional Development
Stepping into Leadership Global Certification, Cuyahoga Community College, Warrensville, OH; 2016
Increasing Emotional Intelligence Certification, Kent State University: Kent, OH; 2013
Emergency Medical Technician Certificate; Concord, OH; 2002
36 Hour Firefighter Course, Concord, OH; 2002
Leadership Course Certificate, Lakeland Community College Mentor, OH; 1997
Certificate, Police Academy, Columbus, OH; 1991
Personnelman Class "A" School, Meridian, MS; 1989
Economic Coursework Completed, Youngstown State University, Youngstown, OH; 1986
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