Regional Property Manager

• Results-driven professional with 14 years of experience directing daily operations within the property management industry.
• Top-notch leadership skills, instrumental to conducting in-depth training to significantly boost team performance.
• Excellent interpersonal abilities, key to forming positive relationships and fostering a positive environment to promote resident retention.
• Proficiency in Onesite, OPS, AMSI, MRI, E-Site, Yield Star and LRO.

Brookside Properties, Nashville, TN 2008-Present

Regional Property Manager | Director of Training (2016-Present)

• Leverage property management expertise to successfully oversee operations across 5 portfolios containing 1,955 units in three states.
• Conduct in-depth training to boost performance companywide; collaborate extensively with senior leadership to develop engaging training material.
• Implement highly effective strategies to ensure achievement of performance objectives.

Property Manager | Manager Mentor (2008-2015)

• Fulfilled key property management role overseeing all day to day operations.
• Performed thorough training for newly hired team members; closely monitored individual performance and implemented action plans as necessary.
• Strategically identified inefficiencies and implemented innovative solutions to boost occupancy levels; increased occupancy from 15% to 90% within 6-month period.
• Steered $7M renovation project to an on-time completion; oversaw move out of existing residents, as well as rebranding.
• Demonstrated a strong attention to detail while overseeing financial operations, including accounts payable / receivable and collections.

Elmington Property Management, Nashville, TN 2015

Community Director

• Developed and implemented highly effective marketing strategies to increase overall company exposure.
• Utilized strong organizational skills to successfully coordinate resident activities and social events.

Milestone Management, Nashville, TN 2007-2008

Sales Director

• Implemented innovative sales strategies to continually achieve leasing goals; recognized for maintaining 70%+ closing ratios.
• Oversaw day to day operations of properties consisting of 630+ and 990+ units.

Equity Residential Properties, Nashville, TN 2003-2007

Leasing Consultant

• Gained valuable exposure to highly effective property management techniques.
• Focused heavily on increasing apartment rental rates and promoting resident retention.
• Fostered a positive, welcoming environment by delivering high quality support.
• Performed market trend research to remain up to date on housing prices throughout area.
• Recognized for reducing resident turnover rates by 22%.

Certified Apartment Manager (CAM); 2015

Leadership Lyceum Program, Greater Nashville Apartment Association; Anticipated Completion: 2018

Management Director, Greater Nashville Apartment Association; 2015-Present

Train the Trainer Course, Brookside Properties; 2013

Manager Mentor Certification, Brookside Properties; 2013

Certificate of Expertise, Leasehawk Training; 2016

Go Getter of the Year Award, Nashville Apartment Association; 2016

The Nelson Andrew Award for Drive, Determination & Dedication, Brookside Properties; 2014

Top Performing Property Award, Brookside Properties; 2014

Leasing Consultant of the Year, Equity Residential; 2006

Associates Choice Award, Milestone Management; 2008