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Yyyyyy x. yyyyyy

335-18A Ave. NW Edmonton, AB T6T 0R4


Summary of Qualifications


  Talented administrator with outstanding time management, attention to detail and organizational skills.

  Strong background completing a variety of administrative tasks, and accounting and bookkeeping functions like financial statements; accounts payable and receivable; payroll; ledgers; and journal entries.

  Stellar rapport and relationship building skills, gaining the trust, confidence and respect of customers as well as colleagues in a fast-paced and fun environment.

  Proficient with Microsoft Office, Simply Accounting and Maestro software programs.

  Fluent in English and French.

Professional Experience


Office Clerk, Saputo Dairy Products Edmonton, AB July 2012-Present

  Communicate effectively in person and over the telephone to complete daily administrative tasks.

  Educate clients about company practices and policies in a polite and friendly manner.

  Record new orders from customers, including processing cash transactions in an accurate fashion.

  Display solid attention to detail skills while ensuring all documentation has been completed for proper delivery of goods and services.

  Maintain responsibility for manifests and bills of lading, according to each delivery route.

  Contribute ideas and suggestions to continually reduce costs.


Temporary Consumer Credit Associate, The Brick Group Edmonton, AB Apr. 2012-June 2012

  Hired through a staffing agency, performed a temporary assignment for this company.

  Built and maintained positive communications in person and over the telephone with customers and colleagues, including while analyzing and processing new applications for credit cards.


Temporary Word/Data Processing Clerk II, Edmonton Police Service Edmonton, AB Jan. 2012-Apr. 2012

  Hired via a temporary agency, demonstrated strong data entry and organizational skills while photocopying and scanning electronic or manually-prepared police reports.

  Followed documentation procedures to ensure reports were completed in an accurate fashion.

Education, Training and Certificates


Master s Degree in Applied Finance, University of Quebec in Montreal (UQAM) Montreal, QC

Bachelor s Degree in Finance, Institut Supeieur du Genie Applique Rabat, Morocco


  Simply Accounting, Certified, Academy of Learning Edmonton, AB

  Bookkeeping Certified, Academy of Learning Edmonton, AB

  Volunteer Income Tax Preparer Certified, Canada Revenue Agency Edmonton, AB

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