Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Director of Operations

Event Planning / Coordination ￨ New Business Development ￨ Contract Negotiations

High-Attendance Meeting / Conference Planning ￨ Strategic Planning ￨ Trends Tracking

Forecasting ￨ Budget Control ￨ Marketing ￨ Outreach ￨ Account Management ￨ Client Relations

Highly Accomplished Leader who drives organizational growth, creates targeted new business development initiatives, coordinates key meetings with up to 50,000 in attendance, and cultivates a strong employer image with superior quality.

Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results to align with an organization s vision, value, and goals, and who drives strategic decision-making success in culturally diverse workplaces.

Excellent Communicator who develops synergistic relationships with C-suite decision-makers, organizational teams, vendors, members, and subscribers, and who leads multidisciplinary peers by example and with ethics and integrity.

ISASS (2006 Present)

Director of Operations

Capitalize on the opportunity to lead forward-thinking event operations initiatives for this industry-leading international organization, including continually researching and coordinating globally based site visits to determine optimal conference locations, venues, and hotel and meeting space inclusions. Cost-effectively develop and manage bids, proposals, and contracts between society and vendors to consistently achieve value-based results that align with terms and conditions. Prepare, administer, and manage high-volume budgets to exceed financial growth goals. Oversee risk management insurance provisions and coverage. Expertly analyze and forecast membership and / or attendance trends and deliver a targeted approach to grow the society. Direct pre-event site visits and / or meetings with top vendors and work to promptly respond to and resolve key issues. Actively procure new and / or retain existing sponsorships, booth space, meeting room rentals, and advertisements for conference exhibitors for annual conference and educational meetings. Serve as a district liaison for main and registration website and mobile-friendly sites, including working with webmaster.

  Seamlessly organized a dynamic Exhibition Show for up to 70 vendors.

  Successfully located and placed 300+ presenters annually for all meetings.

  Designed and developed new marketing strategies for exhibit booth space.

  Ultimately generated new revenue to achieve a 10% increase in sales per year.

  Increased member enrollment by 2% and by an average of 20 new members annually.

  Forecasted and led budgets actualized between 5% of forecasted budget each quarter.

  Spearheaded marketing outreach and promo materials to recruit and retain society members.

  Coordinated and managed digital marketing to reach 10,000+ subscribers, members, and attendees.

  Effectively managed an associate database and annual dues billing for 2,000+ association members.

Wyndham Jade L.P. (1995 2006)

Executive Account Manager

Utilized broad scope of industry knowledge toward directing registration and housing processes for 14 annual conferences with up to 50,000 in attendance each, including accurately forecasting and maintaining specific budgets to align with client expectations, as well as managing competitive contract negotiations based on individual event needs. Proactively liaised among event attendees, exhibitors, and staff, along with reporting directly to the Executive Vice President to discuss early planning and / or post-event stages of on-site coordination for nationwide clients. Cost-effectively managed housing inventories for up to 50,000 room nights per individual conference via direct collaborations with nationwide hotel chains.

  Continually maintained a personal expense account within budgetary goals.

  Recognized as a direct liaison with citywide hotels to plan detailed event logistics.

  Participated in key meetings with clients and event staff to provide event-specific updates.

  Prepared account analysis reports for management teams, and detailed post-show reports for clients.

Fairmont Hotel Dallas (1986 1995)

Yield Manager ￨ Reservations Manager

Strategically forecasted a revenue stream for a 500-room hotel. Led in-house office efforts, as well as 800-number activities.

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I offer proven talents in high-volume operations management, event planning / coordination, high-attendance meeting / conference planning, strategic analysis, new business development, marketing, outreach, and business trends tracking. I am also well-versed in forecasting, budget control, contract negotiations, account management, and vendor / client relations, among other areas. Furthermore, I consistently achieve winning business outcomes due to my superior skills in critical thinking, workflow prioritization, and attention to detail.

Currently, as the Director of Operations for ISASS, I successfully lead strategic event operations for this this industry-leading international organization, including continually researching and coordinating globally based site visits to determine optimal conference locations, venues, and hotel and meeting space inclusions. Within this role, I develop and manage bids, proposals, and contracts between the society and vendors to consistently achieve value-based results that align with terms and conditions, and I expertly prepare, administer, and manage high-volume budgets to exceed financial growth goals. During this time, I also analyze and forecast membership and / or attendance trends, and actively procure new and / or retain existing sponsorships, booth space, meeting room rentals, and advertisements for conference exhibitors for annual conference and educational meetings for continued society success.

A sample of my recent accomplishments include:

  Successfully placing 300+ presenters annually for all meetings.

  Developing critical new marketing strategies for exhibit booth space.

  Ultimately generating new revenue to achieve a 10% increase in sales per year.

  Increasing member enrollment by 2% and by an average of 20 new members annually.

  Managing an associate database and annual dues billing for 2,000+ association members.

  Leading marketing outreach and promotional materials to recruit and retain society members.

  Coordinating and managing digital marketing to reach 10,000+ subscribers, members, and attendees.

I am eager to discuss how my qualifications uniquely match your current and future needs and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy