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Yyyyyy x. yyyyyy
- 108 Country View Ct Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
IT Director / Network Consultant
Qualifications Profile
Self-assured, dynamic, and results-driven IT management professional with more than 26 years providing high-performance systems/network engineering and administration, project management, and client service in the Media/Public Relations, Telecommunications and IT solutions businesses.
- Detail-oriented, analytical and methodical with critical thinking to resolve work and professional relationship issues with clients and business partners even under stress.
- Proven dedication to process efficiencies for improved productivity and cost advantages exceeding performance expectations in highly competitive technology solutions markets.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence, performance excellence, while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Key Expertise
IT Operations Management
Strategic IT Planning & Execution
Fiscal & Budget Management
Data & Network Center Management
Data/Systems Security Management
Disaster Recovery Management
Process/Workflow Improvement
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Project Management
Full-cycle Project Management
SDLC Management
Systems/Business Needs Analysis
Project Budget Management
Systems Install & Divestment
Post Project Support & Review
Administration
Policies & Regulatory Compliance
Change Management
Staff Supervision & Training
Records & Document Management
Technical
OS: Linux, Mac OS X, & MS Windows (All versions)
Apps: VMWare/ESXI HyperV, Unitrends, Mimecast Vantage Phone system -Verizon Cell Phone System Management, & Sage Inventory management
Design Tools: AutoCAD 9 - 14, & MS Visio
Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Hardware: Juniper /Cisco-ASA, Sonic Wall- TZ-200-x /Shoretel switches, 3com/Cisco, QT PRO 600 Sound Masking
Professional Experience
Levick Strategic Communications, LLC Ÿ Washington, DC IT Director Dec 2013 Feb 2017
Technology Roadmap Development
Ÿ Provided strategic direction and vision in developing and implementing the IT roadmap and growth strategies through business-aware planning and industry trend/technology assessments.
Ÿ Researched on and stayed abreast with new and emerging IT solutions and trends, recommending adoption and improvements to current infrastructure, collaborating with operations groups and business partners in assessing economic and technical cost-benefit advantages of new solutions impacting on the capture, storage, processing, and dissemination of information.
Ÿ Developed and monitored approved annual operating and capital budgets against actual spends for the IT department.
Systems/Network Reliability
Ensured overall process efficiencies and reliability of managed high-availability systems, facilitating remediation of any system failures, administering disaster recovery systems, and executing preventive/corrective maintenance from in-house and 3rd party service contracts.
Managed inventory of computer and networking resources, interacting with vendors in evaluating advantages of new hardware and software solutions for potential acquisition.
Project Management
Oversaw project management, working with project teams to develop and execute end-to0-end project management, from scoping, development, UAT, user cutover, to post project support and review.
Ensured compliance with user functional specifications, approved budgets, and phased timelines for expected deliverables and completion.
Compliance Management
Developed and ensured compliance with IT policies, standards, and procedures in maintaining data and network security, computing resource utilization, business continuity, and IT systems administration
Yyyyyy x. yyyyyy
- 108 Country View Ct Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Professional Experience (continued)
MindSpire Technologies, LLC. Tampa, FL Sr. Network Consultant Sep 2006 Dec 2013
Nortec Communications Ÿ Falls Church, VA Sr. Network Engineer Jan 1997 Sep 2006
Ÿ Installed, maintained, and repaired client s servers, providing preventive maintenance and upgrades to desktop and peripherals as well mobile computers and SMB peripherals.
Ÿ Administered servers, firewalls, security systems, and network performance, providing routing preventive and corrective maintenance, and ensuring high systems and data availability and integrity at client locations.
Ÿ Coached and mentored technicians and junior network engineers to attain expected quality work and productivity.
Diversified Engineering Ÿ Silver Spring, XXXXXX Senior AutoCAD Manager Jan 1990 Dec 1996
Education
Ÿ Computer Science and Technologies, MONTGOMERY COLLEGE Rockville, XXXXXX (1998)
Ÿ Computer Science/Networking, COMPUTER LEARNING CENTER Alexandria, VA
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