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Chelsea McLean

- 19327 Beardsley Rd. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *










Dear Hiring Manager,




        In response to a job vaxxxxxxncy posting for the position of ________________, I am pleased to tender my applixxxxxxtion to become part of your team. My resum is attached for your review and consideration.


What I offer is my more than 10 years in personalized animal/pet xxxxxxre services concurrently providing high-performance customer service and administration in the retail, banking, and healthxxxxxxre/beauty xxxxxxre sectors over the last 7 years. I am currently with Gilbert Spray Coat, Inc. in Thornton, Co. as an Executive Administrator/Office Manager while serving as a freelance pet xxxxxxregiver through an online pet xxxxxxre firm Prior to this, I was with Wells Fargo Bank in Cupertino, XXXXXX as a Teller, following my tenure as Beauty Ambassador at Bare Escentuals in Palo Alto. For more details, please take a moment to go through my resum .


In leveraging my office management and customer service competencies, regardless of industry, I also bring to the table my personal strengths that include a passion for going beyond expectations through sustainable people-centric and results driven leadership excellence. Along the way, I have also proven my interpersonal communixxxxxxtion skills that help build relationships with clients, stakeholders, and industry professionals so vital in generating repeat business, promoting a solid reputation in the markets served, and fostering a seamless collaborative work experience with colleagues in attaining shared commitments.


I am confident that my experience and personal strengths offer the right mix of qualifixxxxxxtions with which I xxxxxxn help achieve your objectives as part of your team. Should you need further clarifixxxxxxtion, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indixxxxxxted in the heading. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum




Chelsea McLean

- 19327 Beardsley Rd. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Office Business Manager/Administrator (Animal/Pet Xxxxxxre)

Qualifixxxxxxtions Profile


    Self-motivated and service driven animal xxxxxxre professional backed more than 10 years providing personalized pet xxxxxxre to private individuals with the last 7 years in high-performance customer service and administration in the retail, banking, and healthxxxxxxre/beauty xxxxxxre sectors, .

-    Proven dedixxxxxxtion to process efficiencies in office management that ensure smooth front and back office operations.

-    Detail-oriented and methodixxxxxxl with critixxxxxxl thinking to resolve work issues even under stress.

    Proven flexibility with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communixxxxxxtion skills that inspire confidence across diverse ethnicities.


Key Expertise

    Retail/Brand Management

    Business Operations Management

    Project/Program Administration

    Relationship Management (Client, Stakeholders, Public, & Suppliers)

    Policies & Regulatory Compliance

    Accounting Support

    Inventory Management Support

    Office & Staff Administration

    Animal/Pet Xxxxxxre


    Apps: AAPL, QuickBooks, & Planogram

    Productivity Tools: MS Office


Professional Experience (Online) Freelance Animal/Pet Xxxxxxregiver Start Date? Present

    Performed personalized pet xxxxxxre involving dogs, senior dogs, xxxxxxts, reptiles, chickens, and other exotic pets.


Gilbert Spray Coat, Inc. Thornton, CO Executive Administrator/Office Manager Oct 2014 Present

    Provide office administration supporting business owners/decision makers include personal coordination of owners travels, financing for the business, errands, deliveries, stock and supply of company goods

    Oversee processing and distribution of inter-office correspondences, maintaining/organizing an efficient filing system, managing placement of company ads, processing staff payroll and Accounts Receivable/Payable, creating and sending invoices to customers, and settling bills on time.

    Oversee inventory control, processing orders to replenish office supplies, coordinating the collection and dispatch of goods, and receiving/shipping packages.


Wells Fargo Bank Cupertino, XXXXXX Teller Jun 2013 Oct 2014

    Provided customer service in processing deposits, withdrawals, loan/credit xxxxxxrd payment, checks, and account inquiries of bank clients, referring them to relevant bank officers for new accounts and other bank products.

    Promoted and suggested banking solutions to clients and informed them of available products.

    Performed end-of-shift drawer counts and reconciliations, ensuring compliance with banking procedures.


Bare Escentuals, Palo Alto, XXXXXX Beauty Ambassador Oct 2012 Mar 2013

    Built sustainable relationships with clients, interacting with open-ended probing questions to determine skin xxxxxxre and other beauty needs of clients, while promoting company health and beauty xxxxxxre products.

    Assisted in merchandising, ensuring proper product displays and inventory restocking, completing accurate physixxxxxxl inventory count as needed, and maintaining standards of workspace cleanliness, maintenance and organization.

    Maintained office aesthetics, providing a satisfying customer experience around company products and services that encouraged repeat patronage and drove sales.


ULTA Beauty Marlton, NJ Retail Professional, Store #106 Nov 2011 Jun 2012

    Maintained superior customer service while maximizing sales by assisting customers with their purchase decisions.

    Increased sales with proper merchandising using Planograms, managing inventory, increasing magazine subscriptions, performing sales refunds and exchanges, and promoting new products, events and services offered by the store.

    Performed routine salon makeup applixxxxxxtions, skinxxxxxxre analyses and treatment, and product demonstrations.


JUSTICE, Just for Girls Marlton, NJ Brand Representative Sep Nov 2011

WestMed Ambulance Service, Hayward, XXXXXX Vehicle Service Tech, XXXXXX Dispatch Center Apr Oct 2009


Eduxxxxxxtion & Credentials



Community Involvement

    Weekly Dog Training, Bay Area K9 Association, Santa Clara, XXXXXX

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