Outgoing communicator with experience selling expensive items seeking a challenging, part-time role.

  Solid sales and customer service background, including consistently exceeding performance expectations.

  Excellent listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of key stakeholders such as clients, colleagues and vendors.

  Regular shopper at high-end retail apparel stores such as Neiman Marcus, Nordstrom s, Macy s, Soma, Chico and Steinman s.

  Built relationships with key influencers in multiple customer-facing roles while selling products worth more than seven figures, including while a realtor and loan officer in the real estate industry.

  Experience persuading consumers to purchase high-ticket items such as homes as well as home loans.

  Strong background training junior and less experience staff members on best practices of closing sales.

  Maintained diplomacy and tact to identify and resolve problems with customers in real time.

  Flexible schedule, including willingness to work nights, weekends and holidays.

New Business Development Skills:

  Generated annual sales of more than $1 million while serving as a realtor over several years.

  Demonstrated adaptability to market conditions in order to retain clientele and close transactions.

  Managed transactions from $2 million to $10 million as a loan officer in the real estate industry.

  Showcased a proven ability to communicate effectively with individuals from all walks of life, including varying age ranges, ethnicities and cultural backgrounds.

Sales Training/Coaching Skills:

  Chosen by management personnel to educate less experience colleagues on best practices of client acquisition and retention.

  Coached team members on how to successfully build rapport and persuade consumers.

  Trained co-workers on how to satisfactorily resolve problems with customers to maintain their loyalty.

  Ensured that colleagues retained sales training material, including analyzing their performance and identifying areas for improvement as needed.

Volunteer 2015-Present

Sales Agent, Shear Realtors 2010-2014

Loan Officer, WJ Bradley 2009-2010

Loan Officer, CitiMortgage 2002-2008

Completed Professional Management; Business Office Management; and Strategic Planning training courses.