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Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, completing forecasting/cold-calling tasks, diffusing escalated customer service situations, and coaching/training staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.

Sales/Business Development Cold Calling Strategies Staff Training Contract Negotiation

Formal Sales Training CRM Systems Relationship Management Customer Retention

Process Improvement Oral/Written Communication Time Management

  Direct daily sales and business development logistics within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Obtain and distribute prescription discount cards to local members of the medical community which includes medical practices, hospitals, and clinics

  Design and implement strategic processes centered on improving cold-calling efficiency and improving productivity levels

  Utilized superior communication abilities to successfully contact approximately 1,000 prospective clients within the downtown Los Angeles area

  Coordinated inside sales logistics which centered on devising and implementing strategies and building relationships with manufacturing clients throughout the country

  Successfully grew revenue by 40% and contacted over 5,000 prospects due to the design of an innovative cold-calling plan

  Oversaw the organization s internet communication plan which focused on providing stellar customer service to both prospective and existing clients

  Facilitated intelligence focused operations for a group of 1,000 team members along with leading the procurement of over $7 million in intelligence equipment

  Recognized as Officer in Charge for 3 situational training exercises, gained recognition for superior performance, and completed over 3,000 hours of training related to leadership and team building

  Maintained responsibility of over $250 thousand in personal and training equipment

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  Managed daily operations within the district for an organization which provided payroll and human resources services to small, mid-size, and large organizations

  Developed streamlined consultative selling strategies, implemented a nationally recognized sales training program, and supported a territory consisting of 2,000 prospects an over 500 key clients