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Yyyyyy x. yyyyyy
4402 183rd Ave East, Lake Tapps, WA 98391 abc@xyz.com xxx-xxx-xxxx
Experienced administrative and operations professional with strong experience within the higher education industry along with a keen ability to lead others and increase operational efficiency. Experienced in developing course curriculum, managing daily administrative tasks, and coaching/mentoring both students and Instructors. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.
Key Competencies
Operations Management High Education Industry Course Development Succession Planning |
Complex Research Fundraising Budget Management Lesson Plan Development |
Policy Development Project Management Conflict Resolution Online Education Platform |
Career Highlights
Several years of experience in leadership and teaching roles within the higher education industry with a significant background in performing research
Successfully maintained a .045% attrition rate within all courses in addition to maintaining 98% operational readiness and 100% accountability of $100 million in inventory within operations management roles
Education
Psy.D: Psychology, Criminology and Legal Studies
University of the Rockies, Colorado Springs, CO (Currently Completing Dissertation)
Master of Arts, Intelligence Analysis, American Military University, Charlestown, WV
Bachelor of Arts, Criminal Justice, St. Martins University, Lacey, WA
Associates of Arts, Criminal Justice, Pierce College, Lakewood, WA
Professional Experience
Pierce College & Center of Excellence: Prior Learning Assessment May 2014-Present
Adjunct Professor-Criminal Justice/Psychology/Homeland Security
Directly manage all teaching functions for several courses which included criminal justice, psychology, and homeland security courses
Create a course syllabus prior to the start of each semester, assess student performance and comprehension levels, provide group/individual instruction, and coordinate all course testing
Utilize superior communication and interpersonal abilities in order to foster positive relationships with students, faculty team members, and school administration
Indigo Blue Marketing LLC September 2012-Present
Founder/Jury Consultant (Dissertation Work)
Coordinate several logistical functions which includes monitoring individuals during the jury selection process and providing advice to legal counsel based on micro-facial emotional responses and identified biases
Create comprehensive questions for potential jurors, assess behavior during the voir dire process, and observe both opening and closing statements
Yyyyyy x. yyyyyy
4402 183rd Ave East, Lake Tapps, WA 98391 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Providence College January 2005-January 2007
Lecturer (Army Officer Program)
Handled several teaching functions within the organization which included designing syllabi, developing course structures, and grading student assignments
Created comprehensive lectures focused on advanced military management and leadership, developed weekly lab assignments, and fostered a positive rapport with students
United States Army November 1996-November 2007
Senior Manager (First Sergeant)
Successfully serviced in the military for 21 years which required holding several managerial roles in addition to gaining significant leadership experience
Coordinated all workforce related issues for approximately 317 individuals, implemented strategic plans, and oversaw both judicial proceedings and legal counseling
Played a lead role in the coordination of training activities, analyzed complex data, and performed risk management related functions
Collected and analyzed combat intelligence in addition to increasing operational readiness from 89% to 92% within 4 months
Additional Experience Includes: Arbitrator, Financial Industry Regulatory Authority
Volunteer Experience
Executive Manager, Knights of Columbus (July 2010-Present)
Elected to an Executive Manager position within the Knights of Columbus which required mentoring/coaching other executives within the state of Washington in addition to developing succession plans
Design and implement standard operating procedures which have resulted in an increase in productivity and efficiency in addition to fostering positive relationships within the organization
Play an integral role in fundraising operations within the organization
Professional Development
Canvas Essentials Master Certification
Micro-Facial Expression Master Certification
Member, Prior Learning Assessment
Faculty Mentor, Pierce College
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