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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 209-423-4368


Seeking to contribute exemplary Management, Administrative, and Operations Support expertise toward supporting a dynamic organization in optimizing bottom-line performance


Team-Building & Leadership Staffing Financial Administration

Inventory Management Office Administration Customer Service




         Managerial skills including staff development, operations, customer service, safety compliance, staff engagement, executive support, data management, accounting, reporting, and project coordination.

         Well-versed in human resources functional areas encompassing interviewing, hiring, orientation, training, team-building, performance management, employee relations, scheduling, conflict resolution, and sexual harassment prevention and intervention.

         Energetic and highly collaborative; able to drive cooperative efforts across all departments.

  • Proactively evaluate existing processes, systems, and procedures to uncover areas of weakness, and implement solutions that streamline operations and slash expenses.

         Adept at connecting with, influencing, and leading people from diverse cultures and backgrounds.

  • Solid business acumen and well-versed in strategic planning, fundraising, and relationship-building.


Professional Experience


Walmart Supercenter, Irwin, PA, 2013 to 2017

Support Manager / Deli Manager / Produce Manager

         Spearheaded operations support for $82M store including customer service, inventory control, loss prevention, staffing, customer satisfaction, team-building, data analysis, and reporting.

         Provided influential leadership to 335 associates, 20 department managers, and 10 assistant managers.

         Steered strict adherence to corporate policies/procedures, and health & safety (OSHA) requirements.

         Interviewed job applicants, recommended hiring decisions, provided training and orientation, devised work schedules, and conducted performance evaluations.

         Addressed broad-scope customer issues to maximize satisfaction and loyalty, vital to meeting or exceeding revenue and profit targets.

         Orchestrated inventory ordering, staging, shelf stocking, merchandise displays, and vendor relations.

         Analyzed and tracked store data, maintained internal databases, and prepared reports for management.

         Chosen and awarded as 2016 Pop Star of the Year based on outstanding achievements.

         Launched Feeding America Program at store location and coordinated weekly donations to appropriate distribution centers.

         Successfully led Deli and Produce departments to produce among top sales region-wide.

         Applied strong interpersonal skills toward recognizing excellent staff performance and increasing morale, productivity, and team cohesiveness.

         Collaboratively raised $64M in funds for Children s Miracle Network and supported Shop with a Cop program for underprivileged children in North Huntingdon Community.





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Monterey Bay Recruiting Company, Gilroy, CA, 2007 to 2011

Administrative Assistant

         Provided influential support to Commander and First Sergeant by scheduling appointments and events, managing correspondence, answering multiple phone lines, maintaining files, and responding to inquiries from Fresno Recruiting Battalion, Soldiers, and Station Commanders.

         Presented with certificate of recognition for exceptional performance and contributions.


Family Readiness Group (FRG) Leader

         Pioneered Monterey Bay Recruiting Company s FRG Unit by providing family readiness training and events, assisting families in navigating medical billing processes, and serving as primary contact for soldiers and family members during times of crisis.

         Established and coordinated FRG newsletter to cultivate and nurture unified relationships among military families.

         Chosen as FRG Leader of the Year in 2011 based on exceptional contributions and performance.

         Played an integral role in raising $5M within local community for Saint Jude s Hospital.

         Planned and coordinated five events to combat childhood obesity and illiteracy by promoting awareness and prevention.


Broadbase Incorporated dba Jiffy Lube, 2002 to 2006

Accounts Payable

         Managed accounts payable and receivable for 35 Jiffy Lube locations, provided P&L results to CFO, issued royalty checks to Shell Oil, and formulated reports for CEO, CFO, COO, and Chief Accountant.

         Performed extensive executive support by scheduling meetings and events for C-level management, arranging travel logistics, and assisting HR with new employee orientations, training, and support.

         Sourced, evaluated, and recommended several new store locations, conducted negotiations with contractors, obtained permits, selected vendors, and project-managed grand openings.

         Decisively selected five deserving students out of 1,000 to be presented with college scholarships.


US Navy, San Diego, CA, 2000 to 2002


         Recognized with certificate of appreciation by Commanding Officer and Pearl Harbor Society for performing more than 400 funerals.

         Contributed to security functions by authorizing vehicle passes, granting gate access, providing transportation for dignitaries and high-ranking officials, and delivering logistics support for OOD.

         Helmed launch, recovery, and maneuvering of aircraft aboard USS Bonhomme Richard Amphibious Assault.

         Provided high-level security at 32nd Street Naval Station to combat terrorism.

         Demonstrated versatility and leadership attributes as member of crash crew, security alert team, and firefighting team.




Baccalaureate, Liberal Studies, Excelsior University New York


Associate of Arts, Business, San Joaquin Delta College


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