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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Operations Professional with several years of experience within high-stress environments and a strong background in managing daily operations within a variety of industries. Experienced in maintaining positive relationships with the community, managing large-scale projects, and working with international clients. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with clients, vendors, and executive management.
Multilingual: English, Spanish, Amharic, Korean, Mandarin
Key Competencies
Community Engagement Project Management Training / Development International Relations
Community Advocacy Operational Strategy Development Team Leadership Civic Engagement
Process Improvement Team Leadership Political Science TEFL Certification
Education
Bachelor of Arts, Political Science and International Studies: Relations & Diplomacy
The Ohio State University
Professional Experience
Peace Corps Ethiopia June 2015-Present
Education Volunteer/DREAMS Committee
- Directly manage various operations within a fast-paced environment with a concentration on completing comprehensive training and teaching English to high school students
- Play a lead role in the development and maintenance of an innovative mentorship program for both high school and elementary students
- Recognized as a DREAMS Committee member which required creating program material, facilitating positive dialogue, and assisting with news reporting from Ethiopia
Chick-Fil-A, Harvard Park June 2010-June 2015
Training Director/Team Member
- Supported daily operations within a food service organization which required providing training to new staff members, monitoring engagement levels, and creating training content
- Coordinated the completion of various marketing efforts which included identifying potential customers and maintaining positive relationships with community members
- Utilized superior communication and interpersonal abilities to maintain positive rapport with both customers and members of the general community
Teach and Learn in Korea August 2012-January 2014
After-School English Teacher
- Provided instruction to students of various ages which required creating lesson plans, determining engagement/comprehension levels, and making lesson adjustments
- Successfully managed a classroom of students aged up to 6th grade with a concentration on creating interactive lessons and utilizing standard operating procedures
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