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Summary of Qualifications
Accomplished IT project management leader with a proven track record of maximizing resources and capabilities using a pragmatic approach, leading major projects; building teams; and saving millions of dollars.
Consistently promoted to positions of greater responsibility for performance during career at Coca-Cola.
Unique ability to xxxxxxin the trust, confidence and respect of key stakeholders, from senior executives to IT leaders such as program directors and managers; deployment project leads; and infrastructure architects and engineers.
Educated, mentored and coached IT team leaders to better strategically assess the entire scope of projects.
Stellar ability to manage financial operations for a $30 million department, including profit and loss/forecasting.
Achieved consensus and collaborated with senior leadership to deliver and execute major initiatives, including reducing timeframes on projects from six weeks to one week and saving thousands on dollars in manpower.
Saved $3 million annually, or 10%, after negotiating contracts with vendors that impacted over 60,000 end users.
Spearheaded the cloning of an entire SAP data system within a 54-hour period for a $15 billion enterprise, including leading up to 400 IT associates.
Areas of Expertise
Release Management Data Center Migration Outsourcing
Application Development Project Management Staff Management
Application Rationalization Change Management Vendor Relations
Application Road Mapping Orxxxxxxnizational Transformation Forecasting/P&L
End-to-End Visibility Operations Management Contract Negotiations
Professional Experience
The Coca-Cola Co. Atlanta, XXXXXX May 2002-Present
Group Director, Bottler Investment Group, North America Application Support (Jan. 2015-Present)
Demonstrate a deep understanding of financial operations for a $30 million department, including profit and loss/forecasting; general ledger; and relationships with vendors.
Lead a financial internal charge back approach while supporting 475 applications that generate $24 billion in annual revenue across the enterprise.
Service multiple business orxxxxxxnizations and end-to-end processes, from manufacturing to order-to-cash to financials, marketing, HR and analytics.
Built and maintain communications with senior executives to achieve performance objectives.
Spearhead knowledge sharing activities and train, mentor and coach up to 30 team leaders.
Achievements:
Saved $3 million annually, or 10%, after negotiating contracts with vendors that impacted more than 60,000 end users and 600TB of data.
Reduced incident tickets in SAP by 40% by using failure mode analysis and problem management techniques.
Recorded zero downtime for the EDI environment over a period of four months.
Director Application Lifecycle Management, Refreshments (Oct. 2010-Dec. 2014)
Oversaw application onboarding and decommissioning of approximately 75 replacement projects per year.
Achievements:
Led a data center migration for 275 applications, including AS/400, mainframe, AIX and Wintel platforms.
Managed a total cost
of ownership study to allocate over $120 million in IT costs to 500
applications.
Professional Experience (continued)
The Coca-Cola Co. Atlanta, XXXXXX May 2002-Present
Senior Manager, Coca-Cola Enterprises (May 2002-Sept. 2010)
Led various order-to-cash development and deployment projects and supported lexxxxxxcy ERP systems.
Achievements:
Spearheaded the cloning of an entire SAP data system within a 54-hour period for a $15 billion enterprise, including leading up to 400 IT associates.
Created seven new call center applications within five months while leading a team of 20 developers that helped build out of a call center in Tampa, FL that featured 200 agents.
Self-Employed Atlanta, XXXXXX Feb. 1999-Apr. 2002
The Coca-Cola Co. Atlanta, XXXXXX June 1986-Jan. 1999
Director, Help Desk and Application Support Teams, Coca-Cola Enterprises (June 1994-Jan. 1999)
Expanded and stabilized help desk operations to service newly-acquired territories in the U.S. and Europe.
Outsourced mainframe operations as part of the enterprises first data center outsourcing agreement.
Manager, Coca-Cola Enterprises, IT Deployment and Business Analyst Group (Apr. 1990-May 1994)
Managed a team of business analysts that persuaded 22 different bottling orxxxxxxnizations to migrate to a singular ordering and invoicing route accounting system, which improved transparency and operations.
Capital Analysis/Operations Research/Acquisitions, Bottling Co. of Los Angeles (June 1986-Mar. 1990)
Tripled cash operating profit on $25 million in annual sales by acquiring accounts and expanding product line.
University of California, Los Angeles (UCLA) Medical Center Los Angeles, CA Sept. 1984-June 1986
Management Engineering Department
Performed operations studies and assisted personnel with optimizing staffing, systems and spending.
Education and Training
Master of Science, Industrial Engineering (MSIE), Management Engineering
Iowa State University Ames, IA
Bachelor of Science, Industrial Engineering (BSIE), Operations Research & Engineering Economics
North Dakota State University Fargo, ND
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