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Thomas F. Jenkins 0000 xxxxxx xxxx , xxxx , xxxxx 00000





Health Insurance ~ Commercial Insurance




  Performance-driven Underwriting professional with vast insurance industry, risk management, customer service, and sales experience backed by credentials including

  Property and Casualty Insurance License

  Life and Health Insurance License

  Chartered Property and Casualty Underwriter (CPCU); pending

  Associate in Personal Insurance (API); pending

  Associate in Life Management Institute (ALMI)

  Associate in General Insurance (INS)

  Expertise in Life and Health along with Property and Casualty insurance products; includes reviewing policies, analyzing coverage, calculating premiums, establishing payment methods, evaluating data for quality assurance, and ensuring standards compliance

  Successful sales background in client consulting and needs assessment, customized sales presentations, new business acquisition, existing client development, and up-selling/cross-selling

  Consistently deliver world-class service crucial to ensuring satisfaction, building loyalty and driving high-volume revenue production; effective communication and interpersonal relation skills

  Sharp analytical, problem solving and mathematical skills


Professional Background


State Farm Insurance Company-Glen Mills, PA 2012-Present

Senior Underwriting Service Assistant; 2016-current

Underwriting Service Assistant; 2012-2016

  In recognition of dynamic performance, promoted to senior position, assuming additional role of processing applications while concurrently facilitating broad-scope underwriting services

  Proficiently conduct annual reviews of existing policies as well as evaluate underwriting system data for accuracy and quality assurance

  Expertly respond to agent inquiries and address and resolve issues to ensure optimal sales production and superior client servicing; additionally calculate premiums and establish payment methods in support of sales

  Demonstrate solid leadership and collaborative teamwork qualities as member of both Ambassador Committee and Ovation Committee

  Further support company success by taking the initiative to contribute ideas and constructive feedback during daily team meetings


Transamerica Life and Protection-Exton, PA 2011-2012

Licensed Insurance Agent

James A. Dickey State Farm Insurance-Frazer, PA 2010-2011

Licensed Insurance Agent

  Successfully met with existing and prospective clients to define needs, presented optimal insurance policy options and closed high-volume sales; boosted revenue streams in additionally promoting and selling ancillary products

  Maximized market reach and sales opportunities by building and managing active client list through direct referrals, lead databases and cold-calling

  Delivered exceptional service in educating clients in products, expertly addressing inquiries and promptly resolving concerns




Bachelor of Science-Liberal Studies, University of Scranton-Scranton, PA; 2008

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