Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include over 15 years of successfully managing operations within fast paced, retail environments. I have effectively applied my skills and knowledge toward developing innovative sales strategies to drive growth. To complement this background, I possess dynamic interpersonal communication, leadership and organizational skills.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Yyyyyy x. yyyyyy

• Results oriented Leader with 15+ years of management and customer service experience.
• Excellent customer service skills, key to forming lasting client relationships while ensuring satisfaction and retention.
• Strong team building abilities, with a proven track record of monitoring and increasing employee performance.
• Possesses linguistic fluency in English and Spanish.

Hertz 2008-Present

Branch Manager (2014-Present)

Assistant Branch Manager (2013-2014)

Branch Manager Trainee (2012-2013)

Sales and Service Associate (2008-2012)

• Received multiple merit based promotions due to strong leadership, interpersonal and customer service skills.
• Oversee all day to day operations of award winning branch, with associated responsibilities including management of 3-5 staff members, driving sales revenue and budgeting.
• Thoroughly track individual employee performance on a quarterly and annual basis; provide effective coaching when necessary.
• Create a positive customer experience, leading to increased satisfaction and retention.
• Strategically identify areas of weakness and develop effective policies and procedures to optimize efficiency.

Key Program Inc. 2007-2008

Human Services

• Established and maintained lasting relationships with clients, while simultaneously ensuring safety on a daily basis.
• Successfully promoted client activities.

Sunoco A Plus, Westfield, MA 2000-2007

Assistant Manager

• Successfully led cross-functional team of sales, inventory, cash receipts, reconciliation and customer service professionals to achieve operational performance goals.
• Continually achieved and surpassed sales goals by implementing effective strategies to increase revenue.
• Developed successful training programs for newly hired employees.
• Duties included inventory control, as well as merchandising.

Associate of Science in Human Services, Holyoke Community College, Holyoke, MA; In Progress

GED, Westfield High School, Westfield, MA

Yyyyyy x. yyyyyy

Date

Contact Name

Company Name

Address

City/State/Zip Code

Dear _______________________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.

Sincerely,

Yyyyyy x. yyyyyy