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Property manager professional with a strong background building relationships with tenants and vendors.
Outstanding listening, verbal communication and interpersonal skills to gain the trust of key stakeholders.
Experience ensuring properties are well-maintained, including delegating responsibilities to staff.
Strong accounting and financial management background, processing accounts payable and receivable; updating budgets; and performing CAM reconciliations, among other tasks.
Drafted correspondence, including marketing and promoting vacancies at properties.
Proficient with Microsoft Office; Google Docs; Appfolio; QuickBooks Pro; Skyline; Core7 WOW; CRM Dynamics; SmartSheet; AvidXChange; and MRI Workspeed bill payment software.
Sales Coordinator, Rosen Management Services Chicago, IL Oct. 2015-Present
Support sellers, purchasers, attorneys and real estate brokers with sale of condominiums.
Prepare documentation to close sales, including lender questionnaires, 22.1 disclosure statements and paid assessment letters.
Collect processing fees, move-in/move-out deposits and/or fees, and any past due balances to close sales.
Tenant Services Coordinator, Globe Property Management, LLC Deerfield, IL Oct. 2013-Apr. 2015
Collaborated with the Property Manager, Property Accountant and Vice President to oversee properties.
Communicated effectively with tenants and vendors to resolve issues related to maintenance or billing.
Updated and maintained tenant/vendor Certificates of Insurance; lease abstract books; control sheets; and checklists for preventative maintenance on all buildings.
Market Coordinator, American Homes 4 Rent, LLC Schaumburg, IL Oct. 2012-May 2013
Coordinated transition of utilities to prepare for construction to begin on a new parcel of property.
Submitted weekly reconciliations to reflect charges and proper General Ledger codes.
Trained employees on proper working procedures.
Assistant Property Manager, Watermark Property Management, LLC Chicago, IL Dec. 2011-Mar. 2012
Managed tenant service requests, including scheduling maintenance staff to complete tasks.
Created process manuals; coded and processed vendor invoices; and ensured vendor and tenant Certificates of Insurance were up-to-date.
Assistant Property Manager, Altus Capital Partners, LLC/ECD Co. Lincolnshire, IL Dec. 2005-Dec. 2009
Proactively resolved tenant service requests, including scheduling vendors or staff to complete tasks.
Helped to promote individual units available for rent by alerting the public to vacancies.
Processed accounts receivable and payable; submitted employee timesheets; deposited rent checks; updated yearly budgets; and created annual CAM reconciliations as needed.
Bachelor of Science (BS), Telecommunications Management, DeVry University; graduated Cum Laude
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