Confident and capable professional with over 20 years experience in leading automobile dealership and hotel/motel operations, including three years of restaurant ownership. Cutting-edge entrepreneur, skilled in managing finances within highly competitive markets. Logical in navigating automotive dealerships of all sizes during times of swift growth. Demonstrated superb client service experience centered on fostering positive relationships to drive synergy across teams and fuel positive change. Knowledgeable as it relates to effective best practices that garner client satisfaction and high profitability. In pursuance of a challenging, exciting new Dealership Sales Management role that will allow for extensive leverage of experience to bolster levels of company efficacy.

Strategic Planning & Forecasting | Business Development | Sales & Marketing | Staff Training & Leadership

Operations Management | Supervision | Revenue & Profit Growth | Relationship Building | Interpersonal Communication Customer Service | Documentation | Time Management | Problem Solving | Microsoft Office

         Develop and execute strategies in overseeing costs and profit for an automotive organization

         Produce new business via external sources and generate traffic by assisting clients in product performance and closing sales using effective price negotiation tactics

         Hire, train and mentor sales staff to drive sales performance, attain targeted sales goals and increase market share

         Boost profits by selling up to 150 vehicles per month; follow goals and vision for the team to achieve set expectations

         Assessed and tracked client preferences to help regain lost sales; also evaluated dealership sales history and led local market analyses to determine which vehicles to stock

         Upheld impeccable reputation with leadership staff and product dealers to execute profit growth and client retention plans

         Tenaciously negotiated with customers to secure documentation for financing purposes and ensure customer funding

         Slashed costs by managing controllable expense elements across all used vehicle operations

         Expanded gross profits utilizing best practices and performance expectations

         Crafted strategies that aligned with dealership goals; executed reviews and analyses to ensure adherence to objectives

         Upheld a professional image that reinforced company standards of integrity, quality and superior service

         Devised best practices used to qualify buyers based on their respective interests; matched requirements to various products

         Founded and sustained relationships with clients to better understand their interests to achieve optimal sales performance

         Called on a well-updated client follow-up system that encouraged both repeat and referral business with much success

         Initially hired as a Sales Person and later earned promotion to a managerial role due to hard work and aptitude for achieving success

Completed Courses, University of Louisville