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xxxxxx Vanowen St., #0000 xxxxxx xxxx , xxxx , xxxxx 00000


Summary of Qualifications


  Bilingual (English and Spanish) administrative professional with excellent clerical and operations skills.

  Stellar listening, verbal communication and interpersonal skills to build colleague and client relationships.

  Sound judgment and a work history of proactively identifying and resolving problems in real time.

  Work history of consistently exceeding performance objectives and training and coaching team members.

  Outstanding time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Word and Excel.

Work History


Supervisor/Decor Buyer, Anawalt Lumber Malibu, CA Aug. 2011-Present

  Travel to decor shows in order to review products and make appropriate purchases.

  Demonstrate strong administrative skills to manage front desk operations.

  Communicate effectively with key stakeholders in person, over the telephone or via email.

  Email quotes to prospective or existing customers, and process payments for acceptable quotes.

  Collaborate with personnel in the home office to resolve administrative challenges.

  Schedule appointments for managers, including handling their calendar.

  Assist the File Administrator with completing shop orders.

  Complete bank deposits in an accurate, timely and efficient manner.


Supervisor, Pacific Theatres Sherman Oaks, CA May 2008-Aug. 2011

  Led a team of up to 30 employees to provide exceptional service to movie patrons.

  Maintained diplomacy and tact to diffuse conflict with guests and find a reasonable solution.

  Trained, mentored and coached team members on best practices of operations.

  Interviewed candidates for employment opportunities and hired associates that were an ideal fit.

  Ensured all movies played on time and were delivered with high quality picture and sound.

  Processed customer transactions in an accurate, timely and efficient manner.

  Maintained safety equipment in the event of an evacuation or emergency.

  Performed nightly balance of cash received and completed bank deposits.



Attended Los Angeles Valley College Van Nuys, CA; Aug. 2009


June 2009 Graduate, Birmingham High School




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