Personable communicator with a proven track record of collaborating well with customers and colleagues.

  Stellar listening, verbal communication and interpersonal skills to build relationships with key stakeholders.

  Proactive self-starter with a demonstrated ability to identify and resolve problems in a timely manner.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

Correctional Officer, Everglades Correctional Institution Miami, FL Nov. 2016-Apr. 2017

  Communicated effectively with colleagues as well as inmates at this correctional facility.

  Supervised the movement of inmates in housing units and those segregated for administrative or punitive measures, including instructing inmates on housekeeping and sanitation policies.

  Maintained control of the inmate food service area as well as auditorium.

  Counted inmates at regular and irregular intervals while making periodic patrols of quarters and work areas.

  Conducted searches of inmates in recreation, work and housing areas, and also inspected the mail of inmates to uncover possible contraband.

  Deescalated conflict between inmates by remaining a calm voice during emotional tension.

  Counseled inmates regarding institutional, domestic or emotional adjustment problems.

  Performed periodic patrols inside or outside the facility.

  Instituted proper restraints on inmates prior to transportation.

  Ensured all transportation permits were completed accurately and signed by the appropriate authority.

  Maintained familiarity with the entire operation of the Control Room.

  Monitored the Periguard System as well as surveillance cameras.

  Supervised the issuance of clothing and other personal effects to inmates.

Summer Camp Counselor, Our Lady of Holy Rosary St. Richards Cutler Bay, FL June 2016-Aug. 2016

  Served as a mentor and role model to children 12 years of age and younger.

  Played an integral role organizing daily camp activities, including field trips.

  Encouraged campers to be supportive of one another to create a positive experience for everyone.

Sales Associate, The Home Depot Miami, FL Feb. 2016-May 2016

  Fostered and developed rapport with shoppers and colleagues.

  Educated customers about a wide variety of products and services.

  Safely built merchandising displays in an accurate, timely and efficient manner.

Sales Associate, Sports Authority Miami, FL Nov. 2015-Dec. 2015

  Built and maintained positive communications with customers and co-workers.

  Assisted shoppers with processing their purchases, as well as returns and exchanges.

  Demonstrated versatility and adaptability to complete a variety of assignments.

Summer Camp Counselor, Our Lady of Holy Rosary St. Richards Cutler Bay, FL June 2013-Aug. 2013

  Collaborated effectively with a diverse team of co-workers.

  Ensured the safety and security of children 12 years of age and younger.

  Planned and organized a wide variety of activities while working closely with colleagues.

2015 Graduate, Key Gate Charter High School Homestead, FL