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Yyyyyy x. yyyyyy

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Profile of Qualifications


  • Results-driven Management Consultant with a proven track record of exceeding expectations with high profile clients.
  • Recognized for the ability to spearhead process improvement initiatives, resulting in significant increases in efficiency throughout daily operations.
  • Top notch organizational management skills, critical to devising strategic plans, developing highly effective solutions and steering all project phases to an on-time completion.
  • Dynamic interpersonal skills, instrumental to forming and maintaining positive client relationships.


Key Areas of Expertise


  Management Consulting


  Strategic Planning

   Process Improvement

  Data Analytics

  Project Management


Professional Synopsis


Cicero Group, Salt Lake City, UT 2015-Present

Engagement Manager (2017-Present) | Senior Associate (2015-2017)

         Leverage strong consulting skills, coupled with industry knowledge, to devise strategic plans for large international clients.

         Conduct in depth market trend, qualitative and quantitative research; develop individualized solutions to fulfill client needs and optimize profitability.

         Streamline existing processes to significantly improve daily operations in 30+ areas.

         Direct daily operations of high performance cross-functional teams.

         Develop detailed business cases for internal customer support software development initiatives; strategically calculate ROI and forecast outcomes.

Key Achievements:

  • Successfully identified and vetted 800+ acquisition targets.
  • Contributed extensively to the development of successful market analysis methodologies, market insights and effective marketing materials.
  • Strategically identified and resolved inefficiencies, leading to an increase in enrollment by 11% for a major for-profit University.
  • Facilitated quantitative study across nine countries for a large technology company; conducted in depth analysis of varying satisfaction levels.
  • Implemented a highly effective plan to boost satisfaction and operational efficiency while creating consistency throughout a global technology firm.


Samsung Electronics America, Ridgefield Park, NJ 2014

Strategic Planning Intern

  • Gained valuable exposure to best strategic planning processes within a fast-paced, flourishing business division.
  • Designed and deployed highly effective social selling strategies for a multi-billion dollar enterprise sales division; utilized various social media platforms.
  • Made knowledge based recommendations to upper level management regarding strategic plans.
  • Conducted extensive competitive analysis for vertical markets.





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Coit Services, Monrovia, CA & Burlingame, CA 2010-2013

Senior Manager

  • Fulfilled key leadership position within a well-renowned home and commercial services company.
  • Steered daily operations for a high-performance team of 85 employees.
  • Leveraged top notch interpersonal skills to form and maintain positive relationships with global clients.

Key Achievements:

  • Streamlined existing processes, resulting in a 10% increase in sales and a 5% reduction of employee turnover within a 2-month period.
  • Conducted in depth training for 1,000+ employees across 12+ branches.
  • Revamped call center processes, leading to an 80% increase in phone sales closing and a 7% increase in appointment yield rate.


Professional Development


Master of Business Administration (MBA)

Concentrations: Strategic Management, General Management, Entrepreneurship

The University of Chicago Booth School of Business, Chicago, IL; 2015

Dean s List

Co-Chair and Editor, Chicago Business Newspaper

Worked with executive team of leading in-flight wi-fi provider to identify new revenue opportunities.

Developed new credit card with leading credit card issuer.

Created and implemented channel and internet marketing strategies for well-funded food CPG startup.


Bachelor of Art Economics, Emphasis in Business and Management

Minor: English Comparative Literary Studies

Occidental College, Los Angeles, CA; 2010

Cum Laude, Dean s List

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