• Results-driven Management Consultant with a proven track record of exceeding expectations with high profile clients.
• Recognized for the ability to spearhead process improvement initiatives, resulting in significant increases in efficiency throughout daily operations.
• Top notch organizational management skills, critical to devising strategic plans, developing highly effective solutions and steering all project phases to an on-time completion.
• Dynamic interpersonal skills, instrumental to forming and maintaining positive client relationships.

Cicero Group, Salt Lake City, UT 2015-Present

Engagement Manager (2017-Present) | Senior Associate (2015-2017)

         Leverage strong consulting skills, coupled with industry knowledge, to devise strategic plans for large international clients.

         Conduct in depth market trend, qualitative and quantitative research; develop individualized solutions to fulfill client needs and optimize profitability.

         Streamline existing processes to significantly improve daily operations in 30+ areas.

         Direct daily operations of high performance cross-functional teams.

         Develop detailed business cases for internal customer support software development initiatives; strategically calculate ROI and forecast outcomes.

Key Achievements:

• Successfully identified and vetted 800+ acquisition targets.
• Contributed extensively to the development of successful market analysis methodologies, market insights and effective marketing materials.
• Strategically identified and resolved inefficiencies, leading to an increase in enrollment by 11% for a major for-profit University.
• Facilitated quantitative study across nine countries for a large technology company; conducted in depth analysis of varying satisfaction levels.
• Implemented a highly effective plan to boost satisfaction and operational efficiency while creating consistency throughout a global technology firm.

Samsung Electronics America, Ridgefield Park, NJ 2014

Strategic Planning Intern

• Gained valuable exposure to best strategic planning processes within a fast-paced, flourishing business division.
• Designed and deployed highly effective social selling strategies for a multi-billion dollar enterprise sales division; utilized various social media platforms.
• Made knowledge based recommendations to upper level management regarding strategic plans.
• Conducted extensive competitive analysis for vertical markets.

Coit Services, Monrovia, CA & Burlingame, CA 2010-2013

Senior Manager

• Fulfilled key leadership position within a well-renowned home and commercial services company.
• Steered daily operations for a high-performance team of 85 employees.
• Leveraged top notch interpersonal skills to form and maintain positive relationships with global clients.

Key Achievements:

• Streamlined existing processes, resulting in a 10% increase in sales and a 5% reduction of employee turnover within a 2-month period.
• Conducted in depth training for 1,000+ employees across 12+ branches.
• Revamped call center processes, leading to an 80% increase in phone sales closing and a 7% increase in appointment yield rate.

Master of Business Administration (MBA)

Concentrations: Strategic Management, General Management, Entrepreneurship

The University of Chicago Booth School of Business, Chicago, IL; 2015

Dean s List

Co-Chair and Editor, Chicago Business Newspaper

Worked with executive team of leading in-flight wi-fi provider to identify new revenue opportunities.

Developed new credit card with leading credit card issuer.

Created and implemented channel and internet marketing strategies for well-funded food CPG startup.

Bachelor of Art Economics, Emphasis in Business and Management

Minor: English Comparative Literary Studies

Occidental College, Los Angeles, CA; 2010

Cum Laude, Dean s List