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Yyyyyy x. yyyyyy
282 Country Club Lane │ Xxxxxx,
XXXXXX xxxxxx
xxx-xxx-xxxx │
abc@xyz.com
Summary of Qualifications
Hospitality management leader with a proven track record increasing sales and lowering costs.
Experience leading and training a team to maximize their potential and exceed performance objectives.
Excellent listening, verbal communication and interpersonal skills to build relationships with customers.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Areas of Expertise
Customer Service Team Leadership Staff Training
Inventory Control Profit & Loss Loss Prevention
Operations Management Conflict Resolution Policies & Procedures
Professional Experience
Bar Manager/Bartender, HopsScotch Florham Park, XXXXXX
Jan. 2017-Present
Build and grow positive communications and relationships with colleagues and customers.
Demonstrate strong listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of team members.
Train and coach co-workers on best practices of sales, operations and customer service.
Bar & Restaurant Manager, Scotty s Pub & Comedy Cove Springfield, XXXXXX Apr. 2009-Jan. 2017
Promoted as Bartender, first from day shift to busier times and also helped create a food/drink specials menu.
Earned a promotion to Bar and Restaurant Manager in 2013, overseeing the restaurant, including kitchen.
Maintained responsibility for opening and closing the restaurant and managing up to 20 employees.
Head Server/Bartender, The Office Beer Bar & Grill Summit, XXXXXX Aug. 2007-May 2009
Led by example while providing exceptional service to customers in a fast-paced environment.
Stockroom Specialist, CVS Florham Park, XXXXXX July 2007-Aug. 2009
Safely and efficient ensured the stockroom was well-organized with merchandise by category.
Kosher Dairy Manager, A & L Foods (ACME) Clifton, XXXXXX Nov. 2007-June 2008
Led all dairy operations in a fast-paced environment.
Front End/Frozen Food Manager, ACME Markets New Providence/Clifton, XXXXXX Nov. 2003-Nov. 2007
Promoted from Cashier to Floor Worker to Department Manager and Front End Manager.
Education, Training and Certificates
ServSafe Certified; earned May 2016
TIPS Certified; earned Feb. 2015
Completed Three-Hour Food Handling Course, Madison (XXXXXX) Department of Health; earned Jan. 2013
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