• Dynamic Collections Leader who offers a background in Multimillion-Dollar Portfolio Management, Team Building / Training, Asset Management, Strategic Analysis / Planning, Policy / Procedure Development, Process Improvement, and Regulatory Compliance, and contributes talent in Cost-Saving Initiatives, Negotiations, Project Management, Customer Needs Assessment, Customer Relationship Management, and Key Resource Allocation.
• Visionary Professional who exhibits an ability to see the big picture in evolving markets, and who can analyze needs, create unique solutions, and achieve up to $2.5 million in cost savings annually to drive winning outcomes.
• Top-Performing Change Agent who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a competitive advantage while collaborating to meet metric objectives.
• Excellent Communicator who builds and sustains synergistic internal / external relationships with senior-level management, cross-functional teams, vendors, partners, and customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to maximize success.

Collections Analyst (2013 Present)

  Capitalize on the opportunity to manage a large-scale, $27-million portfolio of monthly sales, including efficiently managing customer accounts, authorizing credit lines, and creating customized sales-based reports.

  Lead targeted decision-making among a top-performing team while handling all facets of cost control, billing, payroll, and claims management, as well as proactively analyzing customer needs to achieve critical objectives.

  Reduced accounts receivable by 4%.

  Developed beneficial relationships with vendors.

  Successfully developed best practices for a new Oracle system.

Asset Manager (2008 2011)

  Utilized broad scope of industry knowledge toward developing customized hardware and software reports, including creating standard hardware reports to provide to Regional Managers and identifying lease returns.

  Updated and uploaded new lease data in PeopleSoft, and analyzed data for cost savings to attain objectives.

  Ensured seamless operational processes by maintaining and updating data for all returned lease equipment.

  Co-contributed to generating $2.5 million in savings.

  Created and implemented new process improvements.

  Expertly set up software and hardware centralized processes.

  Created a user guide for a new BMC Asset Management System.

  Designed and implemented results-focused new policies and procedures.

  Built strong relationships with high-profile vendors (e.g. Microsoft, Dell, Cisco).

Acquisitions Coordinator

  Strategically steered development of high-volume purchase orders within a complex SRM system, including creating and updating location data in SRM and updating product manufacturing part numbers within SRM.

  Continually identified and implemented comprehensive cost-saving policies and analyzed data for savings.

  Generated an on-target goal of $1 million in cost savings.

  Trained new Ingersoll Rand employees on new global processes.

  Designed and developed efficient hardware standardization processes.

  Successfully transitioned procurement processes of IT hardware from Ingersoll Rand to CSC.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Financial Assistant

  Contributed sharp analytical abilities toward developing custom hardware and software reports, including analyzing data for cost savings, processing invoices and backup spreadsheets, and verifying PeopleSoft data.

  Created new user guides for Altiris and SoftTrack.

  Successfully maintained SoftTrack system and trained users.

  Developed and implemented all new financially driven procedures.

  Personally set up new Software Asset Management (SAM) processes.

Claims Examiner

  Drove operations success by cost-effectively negotiating benefits, processing claims, testing plans, and coordinating benefits, along with handling all facets of collections while maximizing customer service efforts.

  Received numerous cards and letters of appreciation from customers and co-workers.

  Expertly set up comprehensive collections processes to meet and / or exceed objectives.

  Recognized for job performance excellence with Spot Award for production and customer service.

Project Manager

  Directed strategic negotiations of client contracts while consistently analyzing customer needs to meet goals.

  Recruited, trained, mentored, and managed details-driven associates and actively supervised 50 direct reports.

  Personally led efforts to eliminate wasteful spending.

  Assisted in reducing accounts receivable by 30 days for clients.

  Developed and implemented solutions-oriented new procedures.

Human Resource Manager

  Played a vital role in directing all facets of human resources operations, including handling benefits coordination, payroll, accounts payable / receivable, taxes, and proposals, as well as customer service efforts.

  Applied strong leadership talents toward managing a team of 10 direct reports and 100 indirect reports, along with optimizing use of key resources to achieve goals by planning and prioritizing daily schedules / workflow.

  Created a comprehensive Safety Manual and Employee Manual to boost operations success.

Bachelor s Degree in Organizational Management

Associate s Degree in Business Management

National Career Readiness Certification

Altiris ￨ SoftTrack ￨ Software Asset Management (SAM) Systems ￨ Oracle ￨ PCard ￨ BMC Asset Management System

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title of Position You Interviewed For ] position currently available within our company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.

As previously discussed, I am a performance-driven professional who offers experience in Multimillion-Dollar Portfolio Management, Team Building / Training, Asset Management, Strategic Analysis / Planning, Policy / Procedure Development, Process Improvement, and Regulatory Compliance, and can demonstrate talent in Cost-Saving Initiatives, Negotiations, Project Management, Customer Needs Assessment, Customer Relationship Management, and Key Resource Allocation. Please recall that I attained a Bachelor s Degree in Organizational Management from Viterbo University and an Associate s Degree in Business Management from Western Xxxxxx Technical College. I also completed a National Career Readiness Certification.

Currently, I am a Collections Analyst within our company where I manage a large-scale, $27-million portfolio of monthly sales, including reducing accounts receivable by 4%, developing mutually beneficial relationships with top vendors, and successfully developing best practices for a new Oracle system. Prior to this, I excelled as an Asset Manager where I co-contributed to achieving $2.5 million in savings, created and implemented new process improvements, developed a user guide for a new BMC Asset Management System, and designed and implemented results-focused new policies and procedures. I also developed high-profile vendor relationships with Microsoft, Dell, and Cisco, among others. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within our company.

Should you have any additional questions, please feel free to contact me at your earliest convenience. I would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

Sincerely,

Yyyyyy x. yyyyyy