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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Driven, focused, and knowledgeable veterinary professional with several years of experience within high-stress environments and a keen ability to lead others and successfully manage daily operations within quickly changing environments. Experienced in leading comprehensive programs, managing complex projects, and overseeing daily office operations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, customers, and members of management.

 

Key Competencies

 

 

         Project Management

         Veterinary Care

         Crisis Management

         Euthanasia

         Animal Wound Care

         Strategy Development

         Training/Coaching

         Sense of Urgency

         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Team Leadership

 

Education

 

Associate s Degree, Veterinary Technician

Penn Foster College, Scranton, PA (2016-2018)

 

Associate s Degree, Information Technology and Systems Management

Cleveland Institute of Electronics

 

Professional Experience

Glenmont, Hilliard, OH 2012-Present

Team Leader

  Directly manage several daily operations within a fast-paced environment with a focus on increasing productivity and efficiency

  Successfully saved the organization 20% through researching and obtaining more cost effective nursing and office supplies

  Utilize superior communication and interpersonal abilities in order to build positive rapport with both internal and external clients within the organization

 

Hilltop, Lake Bluff, IL 2007-2012

Team Leader

  Coordinated several administrative and operational functions which included supervising teams of staff members, providing individualized feedback, and diffusing complex employee relations issues

  Supported several office operations which included monitoring inventory levels, creating correspondence, and creating in-depth standard operating procedures

 

Daystar, Fort Lauderdale, FL 2001-2007

Shift Supervisor

  Directed several daily operations with a concentration on improving customer satisfaction levels and overall productivity

  Supervised a cross-functional team of staff members and fostered positive rapport with customers

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