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Yyyyyy x. yyyyyy


PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000



International Business Operations


Profile of Qualifications


Practitioner of superior sales, customer service, operations management, documentation, logistics and problem resolution efforts. Excellent planning, organization, time management and decision-making skills. Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence. Bilingual fluency in both English and Spanish. Demonstrated proficiency in Microsoft Office Suite, SalesForce and Target software applications.


Career Track


Sales Agent, Starwood Vacation Ownership, Palm Desert, CA 2014 - Present

       Knowledgeably establish mutually-beneficial working relationships with new customers and promote & sell company products, resulting in superior revenue generation for company.


Teller, Altura Credit Union, Indio, CA 2013 - 2014

       Provided superior customer service and accurately processed financial transactions such as deposits, withdrawals and balance inquiries.

       Opened new client accounts with regularity and efficiently processed pipeline of loan applications.

       Completed all documentation associated with transactions to ensure accountability.


Operations Manager, Home Audio & Vision, La Quinta, CA 2011 - 2013

       Tasked with driving superior store performance, primarily regarding customer satisfaction and profitability.

       Continually sought out new ways to boost operational efficiency & productivity and inspired staff members to new heights of performance.

       Skillfully managed company logistic concerns - including inventory - and drove effective budgeting & execution of financial matters.


Teller, Bank of America, Palm Springs, CA 2008 - 2010

       Accurately processed financial transactions, provided exemplary customer service & assistance and ensured accountability for all money handled during day.

       Responsible for performance of clerical & support operations and addressed & resolved discrepancies.


Hostess & Barista, Marriot International, Indian Wells, CA 2006 - 2008

       In role of Hostess, directed servers & other service personnel, scheduled operations, documented activities & finances and provided superior customer service.

       As Barista, knowledgeably prepared drinks, answered questions, provided customer service and documented operations.


Server, The Quarry, La Quinta, CA 2006

       Greeted diners, suggested & described menu items, accepted & delivered orders and processed financial transactions.

       Diligently ensured cleanliness and organization of work & dining areas and addressed & resolved problems.


Sales Associate - Fragrance, Macy's, Palm Desert, CA 2005 - 2006

       Skillfully demonstrated, promoted & sold perfumes, accurately processed financial transactions and continually refined personal knowledge of fragrances.





California State University San Bernardino

Bachelor of Science - Business Administration (International Business), 2012

Business Seminar, Dubai, UAE 2012

Business Seminars Abroad, Spain and France, 2011

Study Abroad, Paris, France 2010


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