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Yyyyyy x. yyyyyy
1070 SW 46 Ave., Unit #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx (C) xxx-xxx-xxxx (H) abc@xyz.com
Patient Care Coordinator ~ Biller/Coder ~ Insurance Verifier ~ Ward Clerk
Profile
Extensive industry background in medical office operations including insurance verifications/ authorizations, copays/payment processing, charts/records/information systems management, and patient relations/services along with scheduling, phone handling and related administrative functions
Certified Medical Billing & Coding student on track to graduate in 2018; program includes key studies in Medical Coding, Anatomy, Physiology, and Diseases along with Billing and Coding Practicum
Phlebotomy and IV Therapy Certified; solid knowledge of medical terminology and procedures
Able to effectively communicate with insurers, medical professionals and patients
Technology-savvy and proficient in Meditech, Allscripts, Centricity/IDX, Medics Doc Assistant/Elite Scheduling, ADS, ABBADOX, SCI, and Invisions Database along with MS Office Suite; accurately type 40+ wpm
Excel in prioritizing, organizing and managing projects/workflow to optimize productivity and efficiency and meet critical timelines
Career Track
Front Desk Receptionist, MRI Scan and Imaging Center-Ft. Lauderdale, FL 2016 Present
Proficiently schedule patients for MRI and Ultrasounds along with CT and PET scans
Expertly prepare charts for upcoming appointments as well as scan documents into patient charts
Efficiently secure referrals and additional documents supporting billing, post receivables and collect copays; entrusted with closing out daily cash drawer
Insurance Verifier, Stand Up MRI-New York, NY 2012 2015
Effectively verified commercial insurance, including obtaining pre-cert for MRI procedures; routinely conferred with Billing Department on patient insurance issues
Employed broad technologies to maximize operational performance, from scheduling MRI appointments, inputting insurance data and scanning documents using ADS/ADS (EMR) to extracting reports via ABBADOX software
Delivered quality clinical support in facilitating wide range of front desk and administrative operations
Efficiently handled multi-line phone system as well as directly interfaced with patients in processing arrival/check-in and conducting pre-procedure interviews using internal safety questionnaire
File Room Coordinator, New York Cardiovascular Associates-New York, NY 2010 2012
Proficiently managed medical records, from responding to requests for release to pulling charts for pending appointments
Provided quality administrative support, including back-up to Receptionists and Telephone Operators; efficiently answered and directed inbound calls, managed incoming mail distribution, scheduled appointments, and greeted patients
Applied advanced skills in Medics Doc Assistant, including Elite scheduling program, toward optimizing operational efficiencies
Receptionist/Ward Clerk, St. Vincent s Catholic Medical Center-New York, NY 2004 2010
Efficiently scheduled, greeted and directed radiology patients; used SCI software to schedule CT/MRI procedures
Effectively verified insurance, including authorizations for exams, and generating billing forms
Performed high volume of data entry as well as retrieved information using Invisions database
Education
Certified Medical Billing & Coding Major, Kaplan University-in progress, pending 2018
Certification, Phlebotomy & IV Therapy, Universal Medical Career Training Center-Jamaica, NY; 2002
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