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Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Qualifications for Senior-Level Operations Management
Highly Accomplished Business Leader who makes sound decisions to continually reflect positively on multi-site operations in alignment with a company s vision, value, and goals to drive quality-, growth-, and profit-focused initiatives. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results. Visionary Professional who rises above multi-site business challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving marketplace scenarios. Bilingual Communicator (English / German) who develops synergistic business relationships while leading teams by example and with integrity to optimize success.
Career Highlights
Led turnaround of Safexxxxxxy s profits from a losing average of $100,000 per quarter to gaining $400,000+.
Increased sales penetration of Safexxxxxxy brand products from 26% to 29% as the Top District Performer.
Continually identified neighborhood demographics and adjusted merchandising to meet consumer needs.
Resolved store-wide failure of Health Department, Ecolab, and Corporate audits, and worked to fix root cause and hold staff accountable to ultimately increase Corporate audit score from 75% to 92% in one year.
Served as designated trainer of Assistant Store Directors and Store Directors, including demonstrating proven retail, sales, and business knowledge to assist top candidates in achieving lucrative promotions.
Collaborated with teams on a coaching / mentoring video that is currently used as a company training tool.
Honored with Albertsons High Performance Axxxxxxrd in 2008 and 2014, served on a Store Director Council (2009 to 2011), and attained Progressive Grocer Magazine s Grocery Woman of the Year honor in 2012.
Professional Synopsis
- Capitalize on the opportunity to lead forxxxxxxrd-thinking multi-site operations, including exhibiting proven retail, sales, and business experience to achieve record-breaking financial results in alignment with key goals.
- Maximize bottom-line success by managing profit / loss, including sales, revenue, and expenses while tracking and implementing cost controls for labor, operations, maintenance, and supplies to meet EBITDA.
- Drive business growth by recruiting, training, mentoring, and managing a top-performing team of multidisciplinary associates, including directing multi-store management overseeing 110+ employees per site.
- Manage all labor relations, scheduling, conflict resolution, objective discipline, and performance evaluations.
- Optimize use of resources to attain objectives by planning and prioritizing workflow, along with providing targeted training programs focusing on sales strategies, guest service, profitability, and key merchandising.
- Contribute solid communication and interpersonal relations talents toxxxxxxrd building lucrative relationships with senior-level decision-makers, business / operational teams, and consumers to boost market dominance.
Professional Experience
Safexxxxxxy, Tacoma, XXXXXX 2015 Present
Store Director $28+ Million in Annual Sales
Haggen, Xxxxxx, XXXXXX 2015
Store Director $19+ Million in Annual Sales
Albertsons, Various Locations, XXXXXX 1991 2015
Store Director, Xxxxxx, XXXXXX $25+ Million in Annual Sales (2005 2015)
Group Store Director, University Place, XXXXXX $35+ Million in Annual Sales (2010 2011)
Store Director, Tacoma, XXXXXX │ Kent, XXXXXX │ Twin Lakes, XXXXXX $12+ Million in Annual Sales (2000 2005)
Assistant Store Director, Spanaxxxxxxy, XXXXXX │ Milton, XXXXXX $16+ Million in Annual Sales (1998 2000)
Person-in-Charge, Burien, XXXXXX │ Pearl, XXXXXX $18+ Million in Annual Sales (1993 1998)
Clerk, Xxxxxx, XXXXXX (1991 1993)
Education & Professional Development
Associate s Degree in Business Administration & Management St dt. Berufsschule V, Augsburg, Germany
Complete Manager Program (Cornell University)
Career Advancement Program (Albertsons) │ Store Director Training (Albertsons)
Action Science Learning (Albertsons) │ Sales Solution Seminar (Albertsons) │ Diversity Training (Albertsons)
Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
To acquaint you with my background, I can offer proven experience in Multi-Site Operations Management, New Business Development, Team Building, Training / Development, Customer Service, Strategic Analysis / Planning, Trends Tracking, Business Turnarounds, Process Optimization, and Change Management. I am also well-versed in Profit / Loss, Budget Control, Forecasting, and Short- / Long-Term Planning, as well as Facilities Management, Maintenance, Safety Control / Assurance, and Regulatory Compliance, among other areas.
Throughout my career, I have excelled in senior-level business / operational leadership roles for high-profile Safexxxxxxy, Haggen, and Albertsons employers where I collectively demonstrated my myriad of professional talents toxxxxxxrd directing multimillion-dollar operations and recruiting, training, mentoring, and managing top-performing teams. Within these positions, I also promoted results-generating profit / loss oversight, facilitated ongoing cost-reducing initiatives to boost the bottom line, and improved efficiencies by driving best practices and operational enhancements while continually delivering world-class customer service within highly competitive markets.
A sample of my career-wide accomplishments include:
Leading turnaround of Safexxxxxxy profits from a losing average of $100,000 per quarter to gaining $400,000+.
Increasing sales penetration of Safexxxxxxy brand products from 26% to 29% as the Top District Performer.
Resolving store-wide failure of Health Department, Ecolab, and Corporate audits, and working to fix root cause and holding staff accountable to ultimately increase Corporate audit score from 75% to 92% in 1 year.
Serving as designated trainer of Assistant Store Directors and Store Directors, including demonstrating proven retail, sales, and business knowledge to assist top candidates in attaining lucrative promotions.
Achieving Albertsons High Performance Axxxxxxrd in 2008 and 2014, serving on a Store Director Council (2009 to 2011), and attaining Progressive Grocer Magazine s Grocery Woman of the Year honor in 2012.
To complement this experience, please note that I earned an Associate s Degree in Business Administration & Management from St dt. Berufsschule V in Germany and completed numerous corporate training / development initiatives with Albertsons and through studies at Cornell University.
As this is just an example of my abilities, please refer to my enclosed resume for additional experience in retail, sales, and business leadership roles.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forxxxxxxrd to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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