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Yyyyyy x. yyyyyy

Seeking Growth-Oriented Operations Management Role


557 Tramway Boulevard NE, #146 Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx


  • Details-Focused Leader who offers a background in Program Coordination, Operations Management, Budget Control, Team Building / Training, Profit / Loss, New Business Development, and Customer Service, as well as Brand-Building Initiatives, Advertising, Community Engagement, and Partner Relations.
  • Goal-Oriented Professional who directs high-impact teams to achieve business and / or organizational objectives, including continually identifying challenges and streamlining processes to improve core success.
  • Ambitious Self-Starter who enjoys thriving within non-profit and / or for-profit operations, and can continually work to meet deadlines while managing multiple projects to optimize employers programs.
  • Dynamic Top Performer who makes decisions to reflect positively on business well-being in aligxxxxxxent with a company s vision, value, and goals, and leverages skill to lead teams by example and with integrity.


Professional Synopsis


Mothers Against Drunk Driving 2015 Present

Programs Coordinator

  Capitalize on the opportunity to design and implement a forward-thinking program titled POY for 10-15-year-old youth, including cost-effectively managing the program s $50,000+ comprehensive budget.

  Meet and / or exceed scope of work for required grantors, including reaching 200+ youth, and further work to establish and grow a Teen Influencers Group with 200+ parents reached in a short timeframe.

  Lead training, mentoring, and guidance for volunteers and program coordinator to attain objectives.


Wireless Advocates 2015 Present

Kiosk Manager

  Strategically steer high-volume kiosk operations, including achieving and maintaining 100% activations to budget and 121% GPD in two months while recruiting, training, and managing 6 staff.

  Grow gross profit from less than 100 phone sales per month to 300+ via dynamic sales strategies, and further work to provide the highest level of customer service to all members for superior experiences.

  Develop and encourage new employees to exceed sales expert goals and boost bottom-line results.

  Lead multiple projects with deadlines while managing advertising and community engagement.


Leukemia & Lymphoma Society 2012 Present

Job Title

  Utilize broad scope of experience to drive organizational growth by recruiting, training, mentoring, and managing a team of 500+ volunteers while establishing networks to optimize volunteer participation.

  Increase community-wide awareness by coordinating high-attendance public events, along with maintaining strong business relations to develop presence, including Bravo!, Metalogic, and Costco.

  Develop and implement a unique staff guidebook to ensure seamless operational / procedure processes.

  Apply strong leadership talents toward training and coaching staff on new software and technology.


T-Mobile Marketsource 2014 2015

Area Sales Manager

  Played a vital role in directing daily sales operations within a fast-paced 2nd largest wireless provider in the district, including increasing market share by 14% and jumping sales from 3 / month to 60+ / month.

  Built and sustained results-focused sales teams by engaging and making partners with field to grow business, including providing comprehensive technical support 24x7 to sales experts to meet key goals.

  Achieved highest level of T-Mobile activations in Apple store by increasing presence within brand.




Management Business Administration (Academic Excellence Honors) University of Phoenix

Bachelor of Arts in English Professional Writing (Dean s List) University of Xxxxxx

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