Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com

Information Technology ~ Logistics ~ Systems & Network Administration

Asset Management / Warehouse Operations ~ Leadership ~ Technology Planning

• Excel at installing, configuring, repairing, replacing, upgrading, and maintaining cutting-edge hardware, software, and peripherals.

         Demonstrated strengths in network administration, technology procurement, system/network performance tuning, coordinating implementations, and optimizing data storage solutions.

         Exemplary capabilities in diagnosing and swiftly rectifying challenging technical errors and issues.

         Well-versed in applying regular back-up procedures to safeguard critical business data.

• Able to lead unified teams to attain goals in alignment with strategic, fiscal, customer, and quality criteria.

• Proactively evaluate logistics and IT processes, systems, and procedures to identify vulnerabilities and shortcomings, and rapidly implement solutions and controls that streamline and enhance operations.

         Active Top Secret/SBI clearance with prior SCI access, and DHS Top Secret clearance with SCI access.

ICE ITL, Enterprise Networked Services Support , 2017 to Present

Asset / Warehouse Manager

         Spearhead asset management and warehouse operations including associated technologies by continually assessing needs, allocating resources, and driving timely solution implementation.

         Hold critical accountability for warehouse stock valued at more than $1M including equipment shipping, receiving, related documentation, and inventory database administration.

         Govern all facets of data security, technical support, disaster planning & recovery, and preventive and corrective maintenance tasks related to network and desktop systems.

Leidos Innovations, Enterprise Networked Services Support, 2016 to 2017

Sr. Software Development Analyst / Logistics Manager

         Steered project management throughout complete lifecycle while overseeing all aspects of IT security, technology needs analysis, desktop/server/network support, troubleshooting, performance tuning, software upgrades, and government equipment database administration.

         Fostered, nurtured, and continually promoted team cooperation and collaboration to optimize mutual goal attainment and increase cross-departmental productivity.

         Coordinated incoming and outgoing shipments, maintained and secured high-value warehouse inventory, and provided broad-based end user support and guidance with all technical systems and programs.

LM Operations Support, Homeland Secure Data Network, 2004 to 2016

Sr. Software Development Analyst / Logistics Manager

         Proficiently managed IT operations encompassing technology needs analysis, project coordination, data security, disaster recovery, and technical support for desktop, server, network, and communications.

         Diagnosed, troubleshot, and repaired underperforming systems, and proactively revised existing systems and procedures to improve data handling, conversion, input/output, and storage.

         Installed and upgraded software and hardware to meet user requirements and streamline workflow.

         Orchestrated complete spectrum of logistics activities for warehouse containing $1M in equipment including inventory receipt, shipments, transfers, documentation, verifying BOM accuracy, and maintaining associated database.

Continued ►

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Professional Experience continued

Lockheed Martin Space Systems Company, Enterprise Information Systems, 2000 to 2004

Computer Specialist / Computer Systems Analyst

         Analyzed and efficiently resolved technology issues, failures, and errors organization-wide related to desktop software packages, hardware, and peripherals.

         Trained, coached, mentored, supervised, and directed teams in account maintenance and system performance optimization techniques.

         Investigated and restored all data communications networks / desktop computing equipment to ensure seamless business continuity.

         Demonstrated sharp critical thinking skills in assessing and configuring operating systems, shrink-wrap programs, and application software programs.

         Generated detailed reports and configured comprehensive databases to meticulously track department progress, activity, growth, and status.

TEKsystems, CSC, Lockheed Martin Space Systems Company, 1998 to 1999

NT Migration Specialist

         Efficiently completed operating system migrations, data conversions, database updates, computer system imaging, memory upgrades, network modifications, and various system enhancements.

         Leveraged Remedy helpdesk application to promptly respond to user needs, analyze technical issues, and deliver quality support.

TEKsystems, IBM, Pioneer Natural Resources, 1998

PC Technician

         Analyzed, repaired, replaced, upgraded, and enhanced computer systems including a vast range of hardware, software, and peripherals.

Prior background includes service with the United States Army, specializing in communications systems, electronics, and network operations.

Windows O/S (all versions), Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), DOS, Communicator, Norton Utilities, MultiMate, Quicken, TCP/IP, DHCP, antivirus software, Remedy, PCVM, MDI, QIP, Microsoft Project, Exchange, hard drives, motherboard, CPU, printers, expansion cards, Macintosh O/S, UNIX

Diploma, PC Technology, College America

AAS, Electronics, Western Nebraska Community College

Certificates of Achievement: FEMA online classes (38 CEUs / 63 college credits)

First Class FCC License