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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
Abc@xyz.com
CDL Class A Certified Driver eager to contribute strong customer service abilities to a progressive organization.
Profile of Qualifications
- Strong interpersonal communication skills, key to building lasting client relationships and promoting overall satisfaction.
- Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
- Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
Key Areas of Expertise
Customer Service Client Relationship Management |
Collection Operations Quality Assurance |
Regulatory Compliance Negotiation
|
Professional Synopsis
UPS, Stafford, Texas 2015-Present
Package Car Driver/Pre-Loader
- Contribute extensively to all warehouse operations, including preloading and delivering packages.
- Demonstrate strong customer service skills throughout daily interactions, key to maintaining satisfaction.
Roehl Transportation, Marshfield, WI 2015
Professional Driver
- Fulfilled key role transporting dry goods, with associated responsibilities including conducting pre and post trip inspections.
- Ensured adherence to DOT regulations throughout log book management.
- Maintained open lines of communication with dispatchers, shippers and consignees.
C & N Transportation N., Grovsnordale, CT 2013-2015
Professional Driver
- Served as an Over the Road (OTR) Truck Driver, transporting oversized and conventional loads nationwide.
- Focused primarily on ensuring quality control throughout daily log book creation, pre/post trip inspections and daily interactions with dispatch unit.
The Bluebonnet Agency, Inc, Cypress, Texas 2009-2013
Owner
- Assumed key role as sole proprietor within process service company.
- Responsible for designing and implementing highly effective business development initiatives, key to increasing client network.
- Performed necessary administrative functions, including invoice management and scheduling.
- Conducted key research, including background checks and skip tracing to ensure legality throughout daily operations.
Cy-Fair Federal Credit Union, Cypress, Texas 2007-2009
Financial Service Representative
- Exemplified strong interpersonal communication skills throughout daily client and vendor interactions.
- Leveraged product and service knowledge to successfully promote credit union benefits.
- Utilized aggressive negotiation tactics to resourcefully settle bankruptcies and collect delinquent funds.
- Generated precise reports to relay financial status to appropriate parties.
- Ensured quality control throughout credit bureau reports by conducting thorough analysis.
Education
CDL Class A , Part I & II, GPA 94.00, Lone Star College, Transportation Institute; 2013
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