Results-Focused Leader who offers a background in Multimillion-Dollar Project Management, Global Operations Management, Program Management, Account Management, Strategic Analysis / Planning, and Best Practice Methodologies; contributes talent in Team Building / Training, Change / People Management, Profit / Loss, Financial Services, Resource Management, Negotiations, and Crisis Management; and exhibits an ability to see the big picture within rigorous markets.

  Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on operations in alignment with an employer s vision, value, and goals to achieve a significant competitive advantage to the company.

  Excellent Communicator who develops synergistic relationships with international public- / private-sector officials, executives, stakeholders, project / business teams, vendors, regulatory agencies, and clients; who can lead interdisciplinary teams by example and with integrity; and who serves as a mission-focused collaborator who builds mutually beneficial partnerships.

  Eliminated $2.4+ million in unnecessary annual costs through process re-engineering, standardized estimation processes for over $410 million of annual project estimates, and served as Account Manager of a $3-million IT infrastructure partnership.

  Increased revenue value $358,150 per month for the first six months of a new engagement via up-sell of client services.

  Performed as an integral part of a contract development and negotiation team for a $30-million partnership agreement.

  Led an AD / AM department of 74 Software Engineers responsible for $1.2 billion of telecommunications billing per year.

  Interfaced with EVP to establish a $22+ million annual budget, and negotiated purchases to reduce costs by 15% to 30%.

  Established companywide division project management and operational processes to support client projects and operations.

  Created reporting models for divisional metrics, earned value, and set the pace for improving efficiency and profitability.

  Drafted financial / operational presentations for corporate executives to provide up-to-date financial statuses and forecasts.

  Coordinated division budget and expenditure controls to reduce costs and maximize the efficient use of the existing budget.

  Successfully negotiated rates and expenses with third party contractors to achieve the most advantageous rates, reducing costs, and maximizing the value of economy of scale, and actively increased core value to the client and profit to the firm.

  Led people management and staff professional development strategies to improve individual and organizational technical skills, enhanced firm s competitiveness in the consulting market, and maximized the value of services provided to the clients.

Director of Operations

  Capitalize on the opportunity to lead forward-thinking orchestration of work involving the analysis, design, and implementation of operational metrics for go-to partners for organizations that want to map, model, and manage their world.

  Personally developed the standard project management methodology and handbook for the company.

  Optimized consistency and efficiency by leading process design / redesign and process implementation efforts.

Program Manager (2011 2015)

  Strategically steered high-profile accounts (i.e. Honeywell, State of Xxxxxx Child Support Division, financial services client) for this global leader in energy consulting, technology, outsourcing, and local professional services to meet client objectives.

  Honeywell (2014 2015) Served as PMO establishing account operational process and identifying metrics, including leading contract management and client relationship with the Procurement Group and audit and contract compliance.

  State of Xxxxxx Child Support Division (2013 2014) Served as Senior Program Management Consultant tasked with analyzing gaps in communication process and resolving account issues and risks. Built a collaborative business environment between the client and high-profile Accenture, Capgemini, IBM, and Toshiba.

  Financial Services Client (2011 2013) Served as Account Manager focused on providing globally based IT infrastructure program recommendations and advisement, including tracking account budgets, resources, profit / loss, and schedules; providing timely reports and financial and schedule forecasts; and working with clients to identify current and / or future technical resource demand and technical staffing solutions.

Resource Manager (2009 2010)

  Utilized broad scope of industry knowledge toward managing a top-performing team of 37 Business Analysts and Development Testers, including coordinating staff utilization, resource management, staff development, and evaluations.

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Resource Manager (continued)

  Cost-effectively forecasted organization-wide billable utilization, budgets, and expenses.

  Established individual and organizational goals and evolution of the Testing Center of Excellence.

Project Manager ￨ PMO Program Manager (2005 2008)

  Spearheaded multiple projects focused on strategic business and organizational objectives for the largest energy retailer in North Xxxxxx, including defining and initiating projects; assigning efforts to PMs to oversee cost, schedules, and performance of component projects; and ensuring success and acceptance of the program to maximize business results.

  Successfully recommended program modifications to improve the continuous alignment of program scope.

  Built credibility and established mutually beneficial rapport via communication with stakeholders and executives.

Financial Operations Manager Software Consulting Division (2002 2005)

  Contributed sharp analytical abilities toward establishing and managing a $22+ million annual division budget that strategically influenced firm s financial profitability, and developed and implemented targeted goals to meet objectives.

  Developed the division s reporting requirements to accurately track financial metrics.

  Reduced unnecessary expenditures by 27% by installing innovative cost-cutting measures.

Program ￨ Project Manager Software Development & Consulting Division (2000 2002)

  Played a vital role in directing large-scale multi-division program and portfolio activities, including executing and maintaining program management processes and disciplines for program schedules and quality management, communications, human resource, and change management; cost and procurement management; and risk management.

  Successfully delivered new projects to boost the bottom line.

  Wrote, published, and distributed the company s project management handbook.

  Substantially increased company s growth by securing new partners and new consulting engagements.

Additional pre-2000 professional experience with Electronic Data Systems included Program / Project Manager, Midrange Computer Shift Manager / Project Manager, and Technical Analyst / Team Leader roles; employment details provided upon request.

Deputy Commander, 321^st Civil Affairs Brigade, Lieutenant Colonel

  Serve as Deputy Commander, U.S. Army Civil Affairs brigade responsible for 850+ soldiers and $64 million in equipment.

  Perform as Commander of 147 Civil Affairs Soldiers and Officers responsible for $38+ million in battalion equipment, and handle strategic planning and development of leadership and professional skills to maintain deployment capabilities.

  Deployed to East Africa (2010 2011) in support of Joint Task Force Horn of Africa; performed as second in command of a Civil Affairs battalion to lead teams deployed in six East African countries and maintenance of $38+ million equipment.

  Successfully served as the Military Liaison to the United States Embassy in Djibouti, Africa and interacted weekly with the U.S. Ambassador, Director of USAID, and multiple international aid organizations to meet and / or exceed objectives.

  Managed 167+ projects in Western Iraq with a combined total value of $3.2 million under arduous combat conditions, and established relationships between the U.S.-led Coalition and local Iraqi leadership in the Al-Anbar province of Iraq.

  Coordinated activities to stimulate local economies, created democratic local governments, restarted and improved distribution for commodities, restarted school system operations, and improved healthcare facilities and medical support.

Master of Arts in National Defense Strategy United States Naval War College

Graduate United States Army Command & General Staff College

Microsoft Office Suite ￨ Microsoft Project ￨ Deltech ￨ Clarity ￨ Unix ￨ AS400 ￨ Microsoft NT ￨ JCL ￨ COBOL ￨ Unix Scripts

Holds Current Federal Top Secret Security Clearance