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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~



Career Profile

Driven, focused, and hardworking administrative and technical professional with significant experience in progressive roles within a variety of industries with a concentration on providing administrative support, completing laboratory testing, and analyzing reports. Equipped with a significant background in calibrating laboratory equipment, managing high-level inventory, and coaching new team members. Equipped with a significant level of communication skills with an ability to foster positive rapport with others.

Key Competencies

       Laboratory Testing

       Administrative Support

       Process Improvement

       Team Leadership

       Attention to Detail

       Laboratory Equipment

       Complex Problem Solving

       Bilingual, Vietnamese/English

       Report Generation

       Process Improvement

       Staff Management

       Visa Applications

Professional Experience

Binh Son Refining & Petrochemical Co., LTD May 2008-December 2013

Receptionist (2011-2013)

  Directed several daily operations within a fast-paced environment with a focus on increasing productivity and efficiency in addition to providing superior administrative support to executive management

  Coordinated conference calls/meetings, assisted with special event preparation, monitored passport applications on behalf of employees, and assisted with expatriate visa applications

  Played a lead role in processing 40 new visas, processing 50 visa renewals, completing 300 passport applications, and coordinating the set-up of new APEC cards


Lab Technician (2008-2011)

  Coordinated several daily technical operations which included analyzing up to 25 samples of industrial wastewater, catalysts, and petroleum products in order to determine pH, color, potential titration, phenolic, ion, oil in water, ion chromatography, conductivity, concentration of oxygen, BOD, TKN, TSS, TOC, and metals in products and required using ASTM, PTD, TCVN, and UOP testing methods

  Ensured all equipment was accurately calibrated, created in-depth testing reports, and analyzed results along with maintaining a keen knowledge of technical instruments

  Gained significant experience with the following: carbon hydrogen and nitrogen analyzer, plasma atomic emission spectroscopy, x-ray florescence analysis, atomic absorption spectrometer, Mettler Toledo equipment, single beam UV/Vis spectrophotometer, phenol distillation system, and oil content analyzer


Victor Educational Equipment Co., LTD April 2006-April 2008

Technician (2007-2008)

Receptionist (2006)

  Facilitated a variety of administrative and technical operations which included managing front-desk operations, greeting visitors, and diffusing difficult customer service situations

  Monitored inventory within the warehouse which included laboratory equipment and chemicals in addition to performing testing within a laboratory setting

  Successfully set-up and calibrated measurement equipment which resulted in accurate testing at all times



English Program, Houston Community College, Houston, TX

Bachelor of Science, Chemical Engineering, Ho Chi Minh Industrial University, Vietnam

Bachelor of Science, Chemical Technology, Do Nang College of Technology, Vietnam

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