• Details-Focused Project Manager who offers a background in Project Management, Project Lifecycles, Team Building / Training, Strategic Analysis / Planning, Budget Management, Forecasting, and Invoicing.
• Goal-Oriented Leader who directs top-performing project teams in aggressively meeting deliverables on-time and within set budgetary requirements while excelling in fast-paced, deadline-driven environments.
• Excellent Communicator who seamlessly liaises among C-level executives, business / operational peers, and clients, and works to synergistically leads cross-functional teams to meet and / or exceed objectives.
• Ambitious Self-Starter who makes decisions to reflect positively on project-specific well-being in alignment with a company s vision, value, and goals, and leverages skills to resolve operational challenges.

(2014 Present)

Project Coordinator ￨ Project Manager ￨ Trial Master File Owner

  Capitalize on the opportunity to direct single, service standalone projects from concept through to completion, including mentoring and managing teams, planning workflow, and ensuring deliverables are met and completed on time with the highest quality while ensuring adherence to all project objectives.

  Design and develop detailed project plans and revise as necessary to meet evolving needs / requirements.

  Cost-effectively manage financial aspects of projects, including invoicing and revenue forecasting, along with evaluating project profitability, revenue, margins, bill rates, and utilization as required to achieve goals.

  Expertly analyze department metric trends and identify new opportunities for key process improvements.

  File all FDA-required documents to TMF, along with reviewing TMF prior to shipment, supporting project managers as required, collecting study start-up documents, and reviewing data for FDA compliance.

  Coordinate multi-department meetings to ensure high-quality deliverables for sponsors.

  Successfully met all budgetary requirements, study timeframes, and targets.

  Coordinated and led single, service standalone projects to ensure consistent processes.

  Received lucrative Applause and Exceeding Expectations awards from management.

  Delivered project documentation management support to cross-functional teams by assisting with comprehensive administration, archiving, and tracking of documents of company s projects.

(2013 2014)

IT Project Coordinator

  Utilized broad scope of industry knowledge and dynamic business acumen toward directing nationwide project initiatives, including assisting in training IT technicians, supporting recruiters with technician assignments, and working within deadline-driven environments to book technicians travel and workflow.

  Personally supported project managers with key daily functions.

  Successfully escalated issues as required to achieve prompt resolution.

(2012 2014)

Marketing Intern

  Strategically steered development, planning, marketing, and execution of high-volume ceremonies and programs within the Green building industry, including handling all facets of event management such as site selection, contract negotiations, transportation, event / sponsor materials, and registration oversight.

  Actively managed press campaigns for multiple events, and handled membership recruitment / retention.

  Secured noteworthy coverage in the Baltimore Business Journal.

  Increased membership through community outreach and educational events.

  Developed press releases and social media campaigns, and built local media relationships.

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(2011 2013)

Insurance Re-Authorization Specialist

  Contributed sharp analytical abilities toward facilitating re-authorization of patient accounts by coordinating and communicating with patients, physicians offices, facilities, rehab centers, insurance carriers, sales support representatives, patient account representatives, and sales consultants to obtain data.

  Optimized accuracy of billing information by managing required medical and insurance documentation.

  Interpreted documents, patient health insurance information, and billing requirements to achieve goals.

  Built productive relationships with sales consultants to increase productivity by 30%.

  Met timely insurance filing deadlines by maintaining number of re-authorization required.

  Generated a companywide competitive edge by working with insurance contract department to acquire more insurance carriers, grow core business, and treat more patients.

(2010 2011)

Customer Care Representative

  Drove operations success by delivering solutions-focused customer care within a high-volume utility company, including coordinating applications for new services and performing credit checks on potential customers, as well as working with departments to schedule appointments for optimal customer satisfaction.

  Received promotion from collections to customer service after only two months.

  Consistently delivered exceptional customer service within a fast-paced environment.

  Selected to appear and assisted with development of a companywide training presentation.

(2007 2009)

Client Service Representative (2009)

  Expertly managed multimillion-dollar portfolios for high-profile clients with hundreds of accounts while maintaining exceptional customer service, confirmed fixed income trades, and managed hundreds of trades per week from sales at NYSE sales desk to cash flow between firm and external clients.

  Met government regulations and trained clients on new regulatory compliance.

  Proactively resolved accounting breaks after exchange of bonds and cash flow by continuously monitoring trades and working with other teams to handle possible delivery issues.

Prime Brokerage Analyst (2007 2009)

  Played a vital role in expediting billions of dollars worth of electronic payment transactions worth billions per day with less than 1% margin of error, along with quickly and accurately calculating currency exchanges.

  Processed accounting journals for clients to ensure accounts had sufficient funds for foreign IPO requirements, and verified client data was legitimate for foreign transactions to prevent money laundering.

  Collaborated with IT teams to develop a FINRA-compliant paperless tracking system that boosted efficiency.

  Prioritized emails from 250 customer service representatives.

  Minimized risk to firms financial stability by building solid treasury relations.

  Achieved promotion to leadership role with top secret access and transactions approval.

  Improved efficiency and client satisfaction by training teams on new proprietary software.

B.A., Business Management (Marketing Emphasis, Phi Theta Kappa, Sigma Beta Delta) Hood College

Windows OS ￨ Microsoft Office Suite ￨ Microsoft Project ￨ Oracle Business Systems

Triboni Invoicing ￨ Peachtree Accounting￨ OASYS ￨ Lexis Nexis ￨ Brightree Accounting ￨ Wild Apricot