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Detail-oriented professional eager to contribute 10+ years of administrative experience to a progressive organization.
Seasoned in performing various administrative tasks with utmost precision in a timely manner.
Recognized for the ability to revamp existing office operations and significantly increase efficiency.
Dynamic interpersonal communication skills, key to delivering top-notch service and forming positive relationships.
Consistently recognized for performance, both individually and as a team contributor.
Scheduling & Filing
Landon Haney Company, Riverside, CA 2013-2017
Fulfilled key administrative support role ensuring efficiency throughout all office operations.
Performed various administrative tasks within a fast-paced environment.
Closely reviewed information to ensure completeness and accuracy.
Responsible for managing / tracking orders, handling purchasing operations and resolving discrepancies.
Delivered excellent customer service throughout all day to day interactions; consistently obtained positive customer reviews.
Used QuickBooks to perform accounting operations and provide refunds.
Streamlined existing office operations by implementing system to assist shipping department with custom orders.
Lazy Boy Furniture, Riverside, CA 2011-2012
Customer Service Representative
Demonstrated excellent communication skills while delivering top-notch customer service across 35 stores.
Promptly resolved customer inquiries, handled issues and managed complaints.
Leveraged strong product knowledge to make recommendations to ensure fulfillment of needs.
Used excellent organizational abilities to strategically coordinate logistics and ensure on-time delivery of products.
Generated detailed sales reports and relayed pertinent information to appropriate parties.
Viking Fabrication, Riverside CA 2006-2009
Administrative Assistant / Customer Service Representative
Delivered top-notch administrative support within a fast-paced office environment.
Maintained utmost accuracy throughout all data entry, inventory control and account management operations.
Demonstrated excellent interpersonal skills throughout daily interactions with customers.
Streamlined existing tracking operations to significantly increase efficiency.
Doorway Manufacturing, Corona CA 2003-2006
Option Coordinator/Order Desk
Performed administrative tasks, including inventory control, order management and maintaining detailed customer records.
Demonstrated an ability to complete all assignments in a timely manner.
Consistently recognized for exceeding expectations; Employee of the Month Award recipient.
High School Diploma, Mountain View High School, Santa Ana, CA
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