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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with 15+ years of experience and a proven ability to lead others and oversee daily administrative operations within fast-paced environments. Experienced in managing financial and accounting logistics, identifying potential cost saving opportunities, diffusing escalated operational situations, handling accounts payable transactions, and coaching/training new staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with clients, co-workers, and members of management.
Proficient in: Microsoft Office Suite, PeopleSoft, and SAP
Key Competencies
Operations Management Workflow Analysis Project Management Financial Management/Accounting
Process Improvement Strategy Design/Implementation Data Analysis Customer Service & Support
Attention to Detail Financial Aid Programs Accounts Payable Oral/Written Communication
Professional Experience
Strayer University, Owings Mills, MD 2006-Present
Admissions Officer (2016-Present)
Direct day to day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency levels
Identify and contact prospective students through both cold calling and responding to inquiries in addition to qualifying students based on their educational background and goals
Assist students with completing applications, provide guidance in regard to required prerequisites, and obtain previous college transcripts
Attend professional development trainings and seminars related to effective recruiting strategies along with participating in outreach, workshops, and open houses
Financial Operations Specialist (2014-2016)
Coordinated financial logistics within the organization which centered on auditing detailed financial records, reviewing student records, and processing account adjustments
Provided guidance to both domestic and international students in regard to financial inquiries, ensured university best practices were followed, and generated comprehensive reports
Worked closely with Student Academic Services teams and other internal departments along with implementing corrective action steps during internal audits
Financial Aid Counselor (2010-2014)
Coached and guided both existing and prospective students in regard to financial aid logistics and programs in addition to reviewing registration documentation
Maintained detailed records of financial transactions, acted as a student-campus liaison, and maintained an expert level knowledge of tuition payments, collections, and payment plan programs
Played a lead role in identifying and recommending appropriate student loan programs based on student s individual needs along with analyzing student accounts
Admissions Coordinator (2006-2010)
Facilitated administrative tasks within the organization which included contacting prospective clients and providing information about educational programs
Created detailed statistical reports highlighting both admission and enrollment metrics along with reviewing student applications for accuracy
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Asala Naturals, Randallstown, MD 2015-2017
Operations Manager/Owner
Owned and operated a small business within the community which required selecting and sourcing local products and maintaining rapport with customers
Identified vendors and negotiated agreements, oversaw both shipping and receiving logistics, and worked closely with international partners in regard to pricing and shipping
Sheraton Hotel, Columbia, MD 2002-2003
Accounting Clerk
Coordinated accounting operations within a hospitality environment which included reviewing utilities, facility expenses, and employee expenses
Reviewed and validated past due inventories on a weekly basis, worked closely with vendors, and balanced end of month payments, accruals, and reversals
Led the processing of accounts payable transactions, identified and resolved accounting discrepancies, and processed payments to all vendors in a timely manner
Education
Master of Business Administration, Government Acquisition, Strayer University, Owing Mills, MD
Bachelor of Science, Public Economics, Mohammed V University, Morocco
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