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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000xxx-xxx-xxxx ~ abc@xyz.com
Career Profile
Dedicated and accomplished Operations & Communications Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in leading projects, managing cross-functional teams, and implementing innovative processes.
Key Competencies
Operations Management Interpersonal Communication Reflexology Standards Attention to Detail
Microsoft Office Suite Classroom Management Vendor Management High-End Salon Management
Training/Coaching Financial Management Organizational Communication Process Improvement
Professional Experience
Skin Rituals Spa February 2014-Present
Spa Manager/Certified Reflexologist
Direct daily administrative operations within a fast-paced environment with a focus on increasing productivity, efficiency, and operational revenue
Provide reflexology services to customers, make service recommendations based on customer preferences, and sell both eminence and lifeline skin care/makeup
Missouri State University 2014-Present
Instructor/Professor, Public Speaking
Facilitate classroom operations within an educational environment which includes designing course curriculum, developing assessments/assignments, and providing individualized instruction to students
Utilize superior communication abilities to assist students with individual learning needs, update grades within an online system, and administer assessment tests
Nominated for Faculty Mentor Award (2x)
Ozarks Technical Community College August 2001-December 2010 & January 2015-Present
High School Program Instructor/College Adjunct Instructor
Coordinate an educational program for both high school students and college freshmen students which is centered on human communication and public speaking
Work closely with students interested in the medical field, provide both individualized and group mentorship, and teach dual credit courses
Additional Professional Experience Includes: Certified Reflexologist (2012-Present), Independent Professional Photographer (2009-Present)
Education
Master s Degree, Communication, Southwest Missouri State University
Focus in Interpersonal Communication, Organizational Communication, and Media Literacy
Bachelor of Science, Organizational Communication, Southwest Missouri State University
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