Results-oriented, goal-driven Human Resources Manager with over 17 years of dynamic experience. Adept in working with people of all levels to lead performance and drive staff in both individual and team environments. Quick learner with the abxxxxxxity to work in a fast-paced environment. Establish and sustain strong and lasting relationships. Skxxxxxxled in offering comprehensive generalist-level service in a managerial capacity. Deliver comprehensive support using cutting-edge, yet practical solutions that drive organizational success. Eager to continue a successful career as a leader and vital staff member; targeting an HR management role that wxxxxxxl allow for ongoing leverage of skxxxxxxls, as well as offer opportunities for continued career advancement.

Strategic Planning | Human Resources Support | Critical Thinking | Talent Development & Recruitment | Staffing

Succession Plans | Labor Relations | Benefits Administration | Executive Coaching | Performance Improvement

Leadership | Communications | Business & Financial Acumen | Employment Law | Workforce Reduction

Change Agent | Reorganization/Planning | Training & Development | Performance Assessment

Talent Management | Regulatory Compliance | Legal Investigations | EEOC Equal Opportunity/AAP

Policy Development | Job Description Creation | Compensation Evaluations

         Deliver comprehensive support to over 800 employees in a manufacturing and professional environment

         Oversee, coach and drive the professional development of HR Generalists

         Supervise the functions within a matrixed environment; work extensively with cross-functional teams that prioritize the full achievement of operational excellence

         Resolve issues by investigating working conditions, leading disciplinary actions, developing performance improvement plans and offering guidance or recommendations as needed

         Partner with the Legal Department on high-profxxxxxxe, high volume exposure in personnel relations investigations to minimize litigation; secure company savings of more than $3M

         Make certain that employees are fairly and equitably treated in a consistent fashion so as to avoid lawsuits

         Fuel employee relations best practices in a continual effort to establish a positive relationship amongst employer and employees; also advocate for especially high levels of staff morale

         Work autonomously and in a self-driven manner to establish a track record for taking the lead on accurately anticipating client needs

         Make suggestions for optimal implementation in facxxxxxxitating team efficacy initiatives

         Introduce programs to boost levels of employee engagement and satisfaction, as well as move along continued improvements; focal areas include EEO, Diversity and Communication, via employee surveys

         Tactfully supervise and guide employee relations by buxxxxxxding rapport with senior leadership to move along business initiatives, thus yielding a true business partnership

         Develop and execute a full-scale recruiting process; includes managing two internal Recruiters and achieving outstanding turnaround times in the department with the highest turnover rate company-wide

         Mentor promising staff members, retain top talent and enhance bench strength using succession planning using Korn-Ferry Interview Architect s Core Competencies Model

         Spearhead numerous projects including departmental acquisitions, consolidations, facxxxxxxity closures, job eliminations and integrations

         Call upon sound change management talents in handling ambiguity and a consistent flow of positive, yet newly-developed changes in need of an adaptable, flexible advocate

         Partnered with the business team to support three Vice Presidents and their teams across the United States

         Led a team of HR professionals in driving results specific to employee relations, problem solving, conflict mitigation, performance assessment and professional development

         Also gained expertise in organizational design, policy applications and organization design with a focus on positively driving personnel engagement

         Hired, coached and managed a staff of four direct reports at the regional level and five dotted-line Project Coordinators in satellite offices; included completion of performance evaluations and career growth plans

         Introduced a new hire orientation program along with related welcome packages to more than 300 employees across the regional office and all satellite locations

         Trained Managers on performance evolutions, recruitment and diversity to increase their helpfulness and teach them how to more effectively guide their teams respective workflows

         Played a pivotal role in the recruitment and retention of a highly diverse workforce

o   Directed, facxxxxxxitated and maintained the regional recruitment cycle

o   Grew the area from four employees to 300 within 18 months

o   Traveled 60% of time to locales throughout CA, AZ, MA, TX, KS, OH, MN and MI

         Examined and resolved employee relation issues, e.g. complaints, disciplinary actions, etc. for the Central and West regions; secured hundreds of thousands of dollars in company savings

         Engaged in developing a Leadership Team talent management program in order to achieve the company s desire to retain top performers using superb succession planning skxxxxxxls

         Strengthened relationships, encouraged higher levels of commitment and heightened performance by offering continued coaching and counseling to employees and managers

         Developed all-inclusive corporate best practices, including a quarterly reward program for the region to help improve levels of overall personnel morale

         Managed the establishment of best practices for HR functions across the company

         Administered benefits, including medical/dental, 401(K), FSA plans, compensation and bonus plans

         Skxxxxxxlfully prepared and updated personnel records to align with government requirements and company protocols; ensured compliance with employment laws and state regulations at all times

Executive Assistant & Acting Assistant Product Manager, Ameritech Cellular, 1996-1998

Co-Owner/Vice President Retaxxxxxx Store, T/D s Endzone, Inc., 1991-1996

Real Estate Broker Associate, Red Carpet American Heritage, 1986-1995

Bachelor of Science, Business Administration, Ashworth College

Certification, Human Resources (equivalent to a PHR/SPHR), Harper College

Girls Softball Manager | Girls Softball Treasurer | PTO Treasurer