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Yyyyyy x. yyyyyy xxx-xxx-xxxx


Driven, focused, and knowledgeable Business Manager with 10+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in overseeing daily administrative operations along with managing financial operations, purchasing, and cross-functional team management. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.


Key Competencies



         Administrative Support

         Retail Management

         Account Payable/Receivable

         Staff Management

         Project Management


         Customer Support

         Inventory Management

         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Vendor Management


Professional Experience

NTCH-WA Inc., DBA, Clear Talk, Yakima, WA August 2006-April 2016

Business Manager

  • Directly managed day-to-day operations and logistics tasks within a fast-paced environment with a focus on increasing productivity and efficiency
  • Facilitated several accounting functions which include accounts receivable and payable in addition to processing payroll, managing assets, and ensuring compliance with federal regulations
  • Utilized superior project management abilities in order to assist in site development projects which included analyzing and selecting vendors and facilitating building maintenance
  • Successfully compiled and maintain site related documentation with a concentration on maintaining compliance and accurate project related files


PTA-FLA, Inc., DBA, Clear Talk, Columbia, SC March 2010-December 2013

General Manager

  • Coordinated daily management operations for several retail locations which required overseeing daily operations, diffusing complex customer service situations, and designing/implementing both sales and business development strategies/initiatives
  • Supervised a team of staff members which required providing individualized coaching and mentoring in addition to handling disciplinary actions as needed
  • Reviewed and managed store inventory levels, approved new vendors, and oversaw both accounting and purchased functions for the store


NTCH-Idaho, LLC, Pocatello, ID August 2000-December 2009

Business Manager

  • Utilized superior administrative acumen in order to manage business operations within the organization which included financial management (AP/AR) and payroll processing
  • Monitored and provided oversight to 9 retail locations, performed inventory audits, purchased new inventory for stores, and diffused escalated customer service situations
  • Acted as Head Purchaser for 3 regional areas which required a significant ability to research market trends/pricing and ability to negotiate contracts with vendors
  • Played an integral role in assisting outside Auditors with annual audits

Yyyyyy x. yyyyyy xxx-xxx-xxxx







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations management roles with experience in overseeing daily retail operations, coordinating financial operations, managing purchasing/buying tasks, and supervising staff members. In addition, I have a background in providing support during complex site builds and other large-scale projects.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to build positive relationships with vendors, co-workers, regulatory agencies, and clients, members of management.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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