Multi-Territory Development / Management | High-Volume Sales | Marketing | New Business Development | Project Management

Account Management | Client Relations | Public Relations | Team Building / Training | Key Process Improvement | Trends Tracking

Top performer who makes decisions to reflect positively on multi-site territory sales operations success in alignment with company s vision, values, and goals, and showcases an ability to see the big picture within highly diverse industries while driving multimillion-dollar business and a strong history of sales growth and profits. Integral leader who excels at analyzing business needs; identifying lucrative sales opportunities; defining, capturing, and retaining clients; and attaining company leverage in competitive markets. Out-of-the-box thinker who showcases up-to-date knowledge of multi-industry trends while building mutually beneficial relationships with C-level executives, partners, stakeholders, customers, and clientele.

  Capitalize on the opportunity to drive program and student advocacy success for this multi-site tutoring institution providing test preparation for healthcare professionals, including proactively interviewing prospective Licensed Practical Nurses, as well as Associate s Degree and Registered Nurse Diploma recipients, for participation, as well as spearheading profit-generating sales and / or enrollment processes for qualified nurses.

  Lead targeted new business development across Washington, D.C / Baltimore, XXXXXX metropolitan areas, including collaborating with Directors of Education & Nursing at nursing homes, long-term care facilities, and hospitals for employee educational development by conducting educational seminars designed to boost the bottom line.

  Serve as a go-to company expert in Salesforce and Five9 autodialer system.

  Perform as Area Campus Director for Washington, D.C. / Baltimore, XXXXXX metro area.

  Utilized broad scope of industry knowledge toward directing forward-thinking daily administrative operations, including recruiting, training, mentoring, and managing a top-performing team of 150 remote RN staff members.

  Coordinated efforts directly with peers at CareFirst, and trained and on-boarded new colleagues.

  Strategically steered high-volume Missouri and Southern Illinois territory sales operations, including developing mutually beneficial relationships with public and school libraries throughout the territory, as well as promoting, managing, and enhancing business programs within geographical territories and handling all targeted planning.

  Delivered integral representation of organization as industry leader gaining valuable experience in presenting critical outcomes to senior-level leadership, including ultimately resulting in client / staff retention and satisfaction.

  Facilitated resourceful meetings with clients and internal partners to review performance and resolve key challenges.

  Exceeded territory goals by 206% in 2010 2011 and 280% in 2011 2012.

  Created program awareness via community educational campaigns and presentations.

  Reviewed risk opportunities and developed new ideas and solutions for positive outcomes.

  Successfully turned around region which was last out of 25 and grew it become a Top 5 territory.

  Honored with Rookie of the Year, as well as Best Customer Service and Territory Growth awards.

  Capitalized on the opportunity to direct large-scale operations for this popular cleaning services business, including developing new business development initiatives while supporting superior service delivery to accounts.

  Drove business growth by developing long-term strategic plans to ensure high levels of retention and satisfaction.

  Recruited, trained, mentored, and managed customer service-oriented contract employees to achieve core goals.

  Personally implemented new processes to increase client base for future growth.

  Created and implemented innovative procedures to successfully market the organization.

  Led targeted decision-making in the oversight of high-volume operations, including assisting with management of account assignments; developing and implementing valuable public relations, community outreach, sales, and marketing initiatives; and educating new hires in time management, organization, and business development efforts.

  Directed outreach initiatives to hospitals, nursing homes, school / college systems, and local government to help develop staff with completion of Nursing, Business Management, and Education degree and certificate programs.

  Built strong relationships within nursing communities to assist in advancement of degree and certificate programs.

  Increased retention, service awareness, and account satisfaction via conceptualization and development of a new, integrated Business Unit approach, including creating and maintaining procedural systems for unit.

  Played a vital role in directing a results-focused team of up to 50 employees, including managing and coordinating team activities within a fast-paced 24x7 facility, as well as recruiting, training, coaching, and mentoring staff to achieve professional and personal growth opportunities to meet and / or exceed objectives.

  Coordinated comprehensive planning efforts to ensure unit achieves customer expectations to drive success.

  Wrote and implemented strategic process guidelines for staff members.

  Served as point of contact between employees, leadership, and client accounts.

Bachelor of Science in Liberal Arts (History Minor, 3.45 GPA)

Associate of Science

Extensive Organizational Management Studies

Excellent Professional References Provided Upon Request