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Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Qualifications for [ Insert Specific Job Title ]
Multimillion-Dollar Country Club Operations │ Profit / Loss │ Multimillion-Dollar Budget Control
Business Turnarounds │ New Business Development │ Golf Operations │ Cost Controls │ Expense Controls
Team Building │ Training / Mentoring │ Coaching / Mentoring │ Multi-Process Optimization │ Communications
Capital Improvement Projects │ Food / Beverage Operations │ Inventory Control │ Member Relationship-Building
Highly Accomplished General Manager who makes sound decisions to continually rexxxxxxect positively on multimillion-dollar club operations in alignment with a company s vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results, and who specializes in high-end private, semi-private, public, and resort clubs. Visionary Professional who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving marketplace scenarios. Excellent Communicator who develops synergistic relationships with cross-geographical executives, multidisciplinary employees, members, and the general public, and who leads teams by example and with ethics and integrity to optimize facility-wide success.
Professional Synopsis
Panama Country Club, Lynn Haven, XXXXXX 2016 Present
General Manager
Capitalize on the opportunity to lead forward-thinking operations for this Pete Dye-designed 18-hole private country club with 200 golfing members playing 27,000+ rounds annually and 436 total members. Demonstrate talent in managing a $3.4-million budget with full profit / loss responsibilities. Recruit, train, mentor, and manage a top-performing team of 54 staff, and handle all human resources, employee / labor relations, and payroll. Direct all corporate golf tournaments. Strategically negotiate comprehensive business leases and / or contracts.
Conceptualized and developed an innovative new monthly newsletter.
Developed and implemented revenue-generating capital improvement projects.
Recruited to rebuild membership, renovate golf course, and energize food / beverage department.
Old Toccoa Farm, Blue Ridge, GA 2014 2016
General Manager
Strategically steered reconditioning and ultimate successful operations of a Bunker Hill-designed 9-hole golf course with a projected 9 additional holes set to open in Fall 2017. Managed profit / loss, financial management, accounts payable / receivable, deposits, and oversight of a $1.2-million budget. Directed team building / training of 24 associates for golf, golf maintenance, lot clearing crew, and security operations. Comprehensively directed security and building of a maintenance facility, temporary clubhouse and cart barn, and underground facilities.
Seamlessly orchestrated the golf course s grand opening.
Successfully managed profit-driven corporate golf tournaments.
Developed a unique seasonal golf calendar and monthly newsletter.
Billy Casper Golf, Various Locations 2012 2014
Jennings Mill Country Club, Athens, GA
Regional General Manager │ General Manager │ Director of Golf (2012 2014)
Maximized bottom-line performance for this Bob Cupp-designed 18-hole, semi-private country club with 220 golf members playing 26,000+ rounds, as well as 265 tennis and fitness members. Directed all golf operations and course maintenance, food / beverage, tennis courts, and aquatic center. Led team-centric human resources initiatives, including recruitment, hiring, training, and management of 54 staff, as well as payroll operations.
Established and managed a popular monthly newsletter.
Created and implemented dynamic capital improvement projects.
Managed lucrative corporate golf tournaments, and handled all marketing.
Successfully directed a $3.8-million operating budget, as well as full profit / loss.
Yyyyyy x. yyyyyy │ (xxx-xxx-xxxx Page Two
Billy Casper Golf, Various Locations (continued) 2012 2014
Panama Country Club, Lynn Haven, XXXXXX
General Manager│ Director of Golf (2012)
Directed private club operations across this Donald Ross-designed 18-hole facility with 300 golfing members playing 32,000+ rounds. Led food / beverage, marketing, payroll, payables / receivables, and course maintenance.
Profitably grew business by managing popular corporate golf tournaments.
Successfully managed a $2.9-million budget while handling facility profit / loss.
Transitioned the club from management at time of hire back to a member-run facility.
Independent Contractor, Naples, XXXXXX 2010 2012
Golf Course Consultant
Utilized broad scope of industry knowledge toward serving as a results-focused consultant for diverse golf course facilities, including performing facility-wide audits, reviewing contracts, and evaluating operational procedures to ultimately boost business success. Expertly reviewed budgets, insurance coverage, and golf course conditions.
Continually assessed business from an outside vantage point and reviewed capital improvements.
Hampton Golf, Various Locations 2007 2010
The Oldfield Club, Hilton Head, SC
General Manager (2010)
Led targeted business decision-making across this Greg Norman-designed 18-hole private facility with 105 golf members playing 13,000+ rounds annually, including managing golf operations, two dining facilities, aquatic center, tennis and fitness center, outfitters club, sports club, sports fishing, and marina and equestrian center with full profit / loss responsibility. Directed a team of 65 across all business operations. Sat on POA Board.
Successfully managed a $7.5-million operating budget.
Increased annual rounds by 10% from limited public play option.
Substantially increased revenue by $250,000+ and food / beverage results 15%.
Developed new marketing plans encompassing memberships, tournaments, and promotions.
Decreased maintenance budget $300,000 and reduced losses from $2.2 million to $800,000 in one year.
The Ridges at Mountain Harbour, Hayesville, NC
Regional Manager (2009 2010)
Spearheaded turnaround of this 18-hole semi-private championship golf course with 120 members playing 17,000+ rounds. Managed full profit / loss and a $1.6-million budget while negotiating all contracts. Re-recruited, re-hired, re-trained, and managed a services-focused team of 27 staff in exceeding daily objectives. Profitably managed marketing, as well as membership and tournament promotions. Installed a new IBS POS system.
Successfully project-managed the grooming of the golf course back into optimal playing condition.
Seamlessly re-opened and re-established golf course, clubhouse, food / beverage, and fitness center.
River Hall Country Club, Fort Myers, XXXXXX
General Manager │ Director of Golf (2007 2010)
Expertly led full profit / loss and strategic business for club, golf, and food / beverage operations for this Davis Love III-designed 18-hole, semi-private championship course with 182 members playing 44,000+ rounds. Recruited, trained, mentored, and managed a team of 44 associates. Managed a high-volume golf shop inventory.
Profitably managed a $3.8-million budget operating in the black in 2008, 2009, and 2010.
Coordinated an annual Men s and Ladies Invitational, and created new golf leagues and clinics.
Successfully decreased expenses 10% YOY, increased rounds 15% YOY, and food / beverage 20% YOY.
Orchestrated the grand opening of this brand new 2,200-acre development, including an 8,000-square-foot Club House and 15,000-square-foot Town Hall Amenity Center, as well as Davis Love III golf course.
Professional Memberships & Accomplishments
Member, Class A PGA │ Member, Chapter Club Managers Association (CMAA)
Three-Time Gold Medal Winner U.S. Military European National Hockey Team
Honorably Discharged, United States Air Force │ Veteran, Operation Desert Storm Gulf War
Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.
To acquaint you with my background, I can offer experience in Multimillion-Dollar Country Club Operations, Golf Operations, and Food / Beverage Operations, as well as proven skill in Business Turnarounds, New Business Development, Profit / Loss, Multimillion-Dollar Budget Management, Expense / Cost Controls, and Capital Improvement Projects. I am experienced in all facets of Team Building / Training, Coaching / Mentoring, Inventory Control, Merchandising, Multi-Process Optimization, Marketing, and Member Relations, among other areas.
Initially recruited by executive leadership to rebuild Panama Country Club s membership, renovate the golf course, and energize the food / beverage department, I currently serve as the General Manager of this Pete Dye-designed 18-hole private facility with 200 golfing members playing 27,000+ rounds annually and 436 total members. Within this role, I successfully manage a $3.4-million budget with full profit / loss responsibility and negotiate comprehensive business leases and / or contracts. During this time, I also proactively recruit, train, mentor, and manage a team of 54 staff, and handle all human resources, employee / labor relations, and payroll efforts.
A sample of my achievements include:
Successfully directing all profitable corporate golf tournaments.
Conceptualizing and developing an innovative new monthly newsletter.
Developing and implementing revenue-generating capital improvement projects.
To complement this experience, please note that I am a Class A PGA Member and Member of the Chapter Club Managers Association (CMAA). I am also a veteran of the United States Air Force and Operation Desert Storm.
As this is just an example of my abilities, please refer to my enclosed resume for additional general management, regional management, and business consultant roles for lucrative clubs across the states of Xxxxxx, Georgia, North Carolina, and South Carolina.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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