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Yyyyyy x. yyyyyy

- 2122 6th Ave N Ÿ St Petersburg, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

Senior Management (Tampa Bay Businesses)

 

Qualifications Profile

 

    Highly self-motivated and results-driven management professional with more than 37 years providing high-performance marketing & sales, customer service, and sales staff development in retail and media management industries.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

 

Key Expertise



Marketing & Sales

    Online & Traditional Merchandising

    Retail Sales Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Market Research & Planning

    Competitor Intelligence Analysis

    Event Management

    Product Branding & Positioning

    Sales Performance Management

    Point-Of-Sales Management

Business Operations

    Strategic Planning & Execution

    Business Development

    Fiscal & budget Management

    Inventory Management

    Portfolio Management

    Corporate Image Building

    Service Quality Management

    Fiscal & Budget Management

    Time Management

    Total Quality Management

    Personnel Administration

    Vendor/Contract Management

    Project/Program Management

    Process/Workxxxxxxow Improvement

    Profitability Management

    Inter-Office Coordination

    Negotiations & Diplomacy

    Policies & Regulatory Compliance

    Staff Supervision & Development

    Team Building Dynamics

    Records & Document Management


 

Professional Experience

 

Circle K Stores Ÿ Tampa, XXXXXX

Manager Sept 2009 Present, Aug 2002 Feb 2006

    Provided HR services covering recruitment and management development, developing training materials and a handy booklet that enable team members to learn computerized accounting system with minimal oversight.

    Conducted regular training on sales techniques and service quality management in each store location.

    Created a team handled cash transactions, cost containment and manage inventory losses to acceptable levels.

    Addressed and resolved customer complaints through investigative research on causes and incidents.

    Authored and submitted various time sensitive sales reports, scheduling, budgeting, vendor communications, merchandising integrity, and corporate image.

    Empowered staff for self-development through taking advantage of opportunities for careers successes.

 

Walgreens Ÿ St Petersburg, XXXXXX

Assistant Manager Feb 2006 Jun 2009

    Managed and supervised a staff in meeting daily objectives in sales desk, cosmetics, and photography lab.

    Assisted the Manager in handling pharmacy inventory with direct responsibilities in for cash management, vendor controls, and merchandising compliance. Managed external company affairs top maintain positive corporate image.

 

Dillard s, Citrus Park Mall Ÿ Tampa, XXXXXX

Sales, Men s Wear/Management Training Jan Aug 2000

    Managed merchandising, customer services and sales operations of soft goods.

    Frequently assigned to high-volume departments to ensure superior customer service, sales, and recovery that maintained high sales performance during the peak sales period.

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

- 2122 6th Ave N Ÿ St Petersburg, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

C. Foster Marine Supplies, Inc Ÿ Stuart, XXXXXX

Chief Executive Officer 1982 1997

    Progressed through the ranks from a sales person, to advertising, branding, product sourcing, purchasing, merchandising planning, HR, and finally complete corporate oversight.

    Developed a strong clientele and customer retention through proper advertising placement, and image building.

    Instituted a marketing program that included educational seminars with local organizations.

    Oversaw the implementation of a computerized POS and inventory system, maintaining close liaison with softer developers.

    Led the company in moving from a 1,000 sq-ft sales space to over 5,000, growing sales volume from less than $100,000 to $1M annually through astute budgeting, planning, hiring, and training.

    Provided branding integrity that maintained the business despite significant national and local competition, taking 25% market share.

    Ensured cost-effective purchasing the maintained a 32% profit margin by reducing turns and focusing on highly discounted mass purchases.

 

The Stuart News Ÿ Stuart, XXXXXX

Advertising Account Representative 1979 1982

    Built and nurtured professional relationships with local merchants that grew their advertising spends in the publication.

    Documented notes from editors and account representatives and proofread content in according with company standards.

 

Education & Credentials

 

    A.A. INDIAN RIVER COMMUNITY COLLEGE

    B.A. UNIVERSITY OF SOUTH XXXXXXORIDA

    TREASURE COAST REAL ESTATE SCHOOL

 

Professional Training & Certifications

Certified Food Safety Manager | Certified PADI SCUBA

 

Past Professional Affiliations

Member: March of Dimes | Martin County Chamber of Commerce | Marine Industries Association of the Treasure Coast

Kiwanis, Port Salerno | Port Salerno Youth Organization

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