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Yyyyyy x. yyyyyy
- 2122 6th Ave N St Petersburg, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com |
Senior Management (Tampa Bay Businesses)
Qualifications Profile
Highly self-motivated and results-driven management professional with more than 37 years providing high-performance marketing & sales, customer service, and sales staff development in retail and media management industries.
Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Key Expertise
Marketing & Sales
Online & Traditional Merchandising
Retail Sales Management
Territory Sales Administration
Multiple Account Management
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Market Research & Planning
Competitor Intelligence Analysis
Event Management
Product Branding & Positioning
Sales Performance Management
Point-Of-Sales Management
Business Operations
Strategic Planning & Execution
Business Development
Fiscal & budget Management
Inventory Management
Portfolio Management
Corporate Image Building
Service Quality Management
Fiscal & Budget Management
Time Management
Total Quality Management
Personnel Administration
Vendor/Contract Management
Project/Program Management
Process/Workxxxxxxow Improvement
Profitability Management
Inter-Office Coordination
Negotiations & Diplomacy
Policies & Regulatory Compliance
Staff Supervision & Development
Team Building Dynamics
Records & Document Management
Professional Experience
Circle K Stores Tampa, XXXXXX
Manager Sept 2009 Present, Aug 2002 Feb 2006
Provided HR services covering recruitment and management development, developing training materials and a handy booklet that enable team members to learn computerized accounting system with minimal oversight.
Conducted regular training on sales techniques and service quality management in each store location.
Created a team handled cash transactions, cost containment and manage inventory losses to acceptable levels.
Addressed and resolved customer complaints through investigative research on causes and incidents.
Authored and submitted various time sensitive sales reports, scheduling, budgeting, vendor communications, merchandising integrity, and corporate image.
Empowered staff for self-development through taking advantage of opportunities for careers successes.
Walgreens St Petersburg, XXXXXX
Assistant Manager Feb 2006 Jun 2009
Managed and supervised a staff in meeting daily objectives in sales desk, cosmetics, and photography lab.
Assisted the Manager in handling pharmacy inventory with direct responsibilities in for cash management, vendor controls, and merchandising compliance. Managed external company affairs top maintain positive corporate image.
Dillard s, Citrus Park Mall Tampa, XXXXXX
Sales, Men s Wear/Management Training Jan Aug 2000
Managed merchandising, customer services and sales operations of soft goods.
Frequently assigned to high-volume departments to ensure superior customer service, sales, and recovery that maintained high sales performance during the peak sales period.
Yyyyyy x. yyyyyy
- 2122 6th Ave N St Petersburg, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com |
C. Foster Marine Supplies, Inc Stuart, XXXXXX
Chief Executive Officer 1982 1997
Progressed through the ranks from a sales person, to advertising, branding, product sourcing, purchasing, merchandising planning, HR, and finally complete corporate oversight.
Developed a strong clientele and customer retention through proper advertising placement, and image building.
Instituted a marketing program that included educational seminars with local organizations.
Oversaw the implementation of a computerized POS and inventory system, maintaining close liaison with softer developers.
Led the company in moving from a 1,000 sq-ft sales space to over 5,000, growing sales volume from less than $100,000 to $1M annually through astute budgeting, planning, hiring, and training.
Provided branding integrity that maintained the business despite significant national and local competition, taking 25% market share.
Ensured cost-effective purchasing the maintained a 32% profit margin by reducing turns and focusing on highly discounted mass purchases.
The Stuart News Stuart, XXXXXX
Advertising Account Representative 1979 1982
Built and nurtured professional relationships with local merchants that grew their advertising spends in the publication.
Documented notes from editors and account representatives and proofread content in according with company standards.
Education & Credentials
A.A. INDIAN RIVER COMMUNITY COLLEGE
B.A. UNIVERSITY OF SOUTH XXXXXXORIDA
TREASURE COAST REAL ESTATE SCHOOL
Professional Training & Certifications
Certified Food Safety Manager | Certified PADI SCUBA
Past Professional Affiliations
Member: March of Dimes | Martin County Chamber of Commerce | Marine Industries Association of the Treasure Coast
Kiwanis, Port Salerno | Port Salerno Youth Organization
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