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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Strategic Leader with a background in managing daily operations within a variety of industries. Experienced in leading cross-functional teams, implementing streamlined operating procedures focused on improving productivity, and working effectively within a unionized environment. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, and members of management.
Key Competencies
Operations Management Strategy Development Billing/Reconciliation Coaching/Training |
Staff Recruiting/Hiring Union Contract Negotiations Customer Service OSHA Safety Regulations |
Team Leadership Staff Scheduling Complex Problem Solving Process Improvement |
Professional Experience
FSA Logistix, Louisville, KY August 2015-Present
Carrier Manager (2015-Present)/Lead Supervisor (2015)
Directly manage day to day operations/logistics within a fast-paced environment with a focus on increasing efficiency and productivity levels
Oversee recruiting operations which includes both interviewing and training new staff members and implement innovative operating procedures concentrated on improving satisfaction
Successfully improve facility ranking from 20th out of 24 locations to consistently within the Top 10 in addition to overseeing daily billing and reconciliation
Voith Industrial/RCS Transportation, Louisville, KU April 2012-August 2015
G/L Supervisor/Manager
Coordinated logistical operations within the organization which included creating staff schedules, tracking team attendance, and managing union relationships
Supervised a team of approximately 45 employees which required providing individualized coaching/guidance and handing employee relations issues
Performed detailed data forecasting which included both drive away and rail planning and successfully maintained a safe working environment
Ferguson International, Louisville, KY March 2011-April 2012
Receiving Manager
Oversaw the receiving of merchandise from various merchants throughout the United States which required entering merchandise data into a centralized internal system
Supervised a team of staff members with a concentration on improving safety and efficiency, trained others on soft-touch scanner systems, and handled safety related issues
Bank of American Processing Center/First Data, Louisville, KY October 2010-March 2011
Data Analysis/Project Team Member/Customer Liaison
Played a lead role in administrative operations which included both alpha and numeric data entry using Microsoft Excel
Reviewed, verified, and corrected data as needed, monitored accuracy/speed levels, and assisted with special projects as needed
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Publisher s Printing Company, Shepherdsville, KY April 1996-March 2009
Press Operator
Instrumental in appropriately managing large-scale machinery within a warehouse environment and completing both troubleshooting and routine maintenance
Maintained positive relationships with customers and vendors and consistently worked to improve communication throughout the entire organization
Education
Bachelor s Degree, Business Management (4.0 GPA)
Sullivan University, Louisville, KY
Associate s Degree, Business Management
Sullivan University, Louisville, KY
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