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Seeking opportunity as Chief Nursing Officer / VP of Patient Care Services
Policy & Procedure Development ~ Patient Safety ~ Public Speaking / Presentations
Staffing ~ Program Administration ~ Quality of Care ~ New Facility Development & Launch
Senior-level Healthcare & Nursing Executive offering exceptional talents in operations leadership, nurse recruitment and retention, evidence-based practices (EBP), quality initiatives, Magnet status, and professional development.
Offer exceptional academic credentials and outstanding hands-on as well as leadership background in acute care, critical care, and medical/surgical nursing.
Proactively devise high-impact strategies and programs to optimize quality care and patient satisfaction.
Solid experience in steering the full range of operations spanning budget administration, quality control, staff leadership, continuous improvement, patient care delivery, project coordination, and employee relations.
Excel at devising and implementing administrative, clinical, technological, and operational procedures to standardize and expedite workflow, enrich patient care, heighten productivity, and lower expenses.
Capitalize on exemplary team-building expertise to strengthen organizational culture and cohesiveness, paramount to achieving mission, vision, and values within quality-driven healthcare facilities.
Seamlessly partner with healthcare team members to stimulate cooperation and increase quality of care.
Proven strengths in fostering cohesive relationships with key stakeholders to accomplish revenue goals.
Adeptus Health, 2016 to Present
Chief Nursing Officer
Opened UCHealth Broomfield Hospital in summer of 2016 with CDPHE accreditation and received Joint Commission/CMS accreditation three months later with zero patient care deficiencies.
Opened UCHealth Grandview Hospital in the fall of 2016 with CDPHE accreditation and attained Joint Commission/CMS accreditation in December with zero patient care deficiencies.
Interviewed and hired more than 200 highly qualified employees for both facilities.
Created over 300 policies, assembled Nursing Service Committee, and coordinated orientation and training.
Parker Adventist Hospital, Parker, Colorado, 2007 to 2016
Director Patient Care Services, Professional Practice (2014 to 2016)
Aligned and mobilized team of educators in delivering quality professional development for over 600 RNs including programs encompassing including orientation, preceptorships, RN residencies, and annual skills fair.
Fostered Magnet culture by developing Magnet Champions to achieve goals for patient safety and quality of care; on track to receive Magnet designation.
Participated in selection, development, and implementation of new EMR technology (Epic).
Served on numerous committees including Patient Quality, Regulatory Readiness, Magnet, Patient Flow, Fall Prevention, and more.
Supported implementation of two RN residency programs resulting in 35 new graduate nurses completing program.
Recruited and hired Advance Practice RN for trauma neuro spine service line.
Orchestrated implementation of cutting-edge nurse call light system which was eagerly adopted Centura-wide.
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Director Patient Care Services, Acute Care Services and Emergency Department (2012 to 2014)
Spearheaded full-scope department operations including staffing, financial administration, process improvements, professional development, and design, build-out and opening of a 24-bed inpatient medical surgical unit and freestanding Ed.
Oversaw more than 180 FTEs across Emergency Department, General Surgical, Neuroscience/Joint/Spine Surgical, Medical/Oncology, Palliative Care, Dialysis, Wound Care, and Staffing Office.
Steered implementation of bedside shift report on Med-Surg units and emergency department to increase HCAHPS scores for Nurse Communication by 30 points.
Completed Centura Nurse Executive Residency Program including implementation of system-wide initiative to centralized staffing office for south Denver Centura hospitals.
Partnered with physicians and ER associates to improve HCAHPS score in ED, delivering overall score of 90% top box in patient satisfaction.
Leveraged Lean techniques to streamline patient flow within emergency department, accelerating average wait time from 28 minutes to seven.
Joined forces with safety manager to launch new concept, 4 P s (Pain, Potty, Position, and Proximity) for all patients prior to leaving patient room, reducing falls from 3.61 to 2.21.
Led efforts to earn Joint Commission disease-specific certification in February 2013 for Spine and Joint specialty.
Introduced Posey beds to slash requirements for sitters by over 50%.
Director, Acute Care Services, Critical Care, Cardiology, Staffing Office, Float Pool (2007 to 2012)
Provided influential leadership to 180+ FTEs across General Surgical, Neuro/Joint/Spine surgical, Medical/Oncology, Cardiac/Stroke, Cardiology, and Intensive Care units.
Established bedside shift reporting procedures which boosted patient satisfaction up to 99% and lowered end of shift overtime by two FTEs.
Recruited more than 80 qualified RNs to slash agency usage by over 30%.
Fortified communications with associates by introducing new daily huddle, and streamlined patient flow.
Planned and implemented General Surgery/Bariatric unit and a Neuro/Joint Spine unit to elevate patient, staff and physician satisfaction, and achieved Bariatric certification.
Revamped Medical Telemetry unit into Cardiac/Stroke and Medical/Oncology unit featuring new admission criteria and over 200 hours of cardiac, stroke and oncology education.
Positioned Parker Adventist as one of 27 hospitals nationwide to be recognized for transforming bedside care.
Davita Center, Lakewood, Colorado, 2007
National Director of Recruitment and Retention
Structured recruitment and retention programs while cultivating partnerships with nationally recognized nursing schools and DaVita centers for high-level clinical rotations and preceptorships.
Exempla Saint Joseph Hospital, Denver, Colorado, 1999 to 2007
Director Medical Surgical Nursing, GI lab and EEG (2002 to 2007)
Administrator and Nurse Director (on call)
Governed all aspects of operations for Medical Surgical Nursing Division comprised of 270 FTEs.
Implemented pain management program and incorporated epidural pain pumps on surgical units.
Seamlessly transitioned Transitional Care Unit to an Acute Care Inpatient Unit without losing any staff.
Transformed Plan of Care JCAHO standard from noncompliance to 90% compliance within six months.
Championed evidence-based pressure ulcer standard which resulted in acquiring state-of-the-art air mattress for all hospital beds at ESJH.
Pioneered linen usage reduction initiative to capture $101K in cost savings within one year.
Lowered sitter usage at all sites and by 40% at ESJH, while rigorously maintaining safe environment for patients.
Increased inpatient satisfaction score from 30th percentile to 60th percentile within oncology unit.
Administrative Supervisor and Staff Nurse (1999 to 2002)
Resourcefully formulated recruitment plan which targeted quality RNs who left ESJH within past six months, successfully rehiring four FTEs.
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Exempla Lutheran Medical Center, Wheat Ridge, Colorado, 1998 to 1999
Recruited top talent for Patient Care Services on behalf of Exempla Lutheran Medical Center, Colorado Lutheran Home, Lutheran Homecare, and West Pines.
Exempla Saint Joseph Hospital, Denver, Colorado, 1991 to 1998
Administrative Supervisor (1997 to 1998)
Drew upon advanced expertise in staffing, JCAHO standards, and patient care excellence to supervise and ensure peak levels of quality within all patient care units.
Prior Roles with Exempla Saint Joseph:
Clinical Manager, Surgical Units and Administrator on Call (1996 to 1997)
Charge Nurse / Head Nurse (1991 to 1996)
Doctorate in Nursing Practice in Nursing Leadership (in progress)
Master of Science in Nursing Administration
University of Colorado Health Sciences Center
Bachelor of Science in Nursing
University of Akron, Akron, Ohio
Completed extensive and ongoing professional development throughout career covering topics such as ANCC Magnet; Homeland Security ICS; Crisis Prevention Intervention; Emergency Preparedness Decontamination; Targeted Selection interviewing; FEMA Homeland Security Incident Command FRAME; 5S, etc.
Registered Nurse License #: RN-91951, state of Colorado
Six Sigma Greenbelt, Parker Adventist Hospital
Project Management Certification, Exempla University, Denver, Colorado
Healthcare Leadership Certification, University of Pennsylvania, Wharton School of Business
Certified Medical Surgical Nurse (RNC)
American Nurse Association
Emergency Room Nurses
American Organization of Nurse Executives
American Association of Critical Care Nursing
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